Giovanni Silva
Westmisnter,CO
Summary
Ability to adapt to any situation
Overview
11
11
years of professional experience
Work History
Sales Professional
Stevinson's Chevrolet
03.2024 - Current
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Floor Manager
Lithia Chevy of South Anchorage
11.2018 - 06.2023
- Manage numerous online leads
- Be very Attentive to the lot
- Be very Knowledgeable About All Vehicles and Finance products
- Follow up With Past Customers
- Closely Coordination body shops and getting Vehicle services
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Delivery Driver
Papa John's Pizza
04.2016 - 10.2018
- Handle Money
- Deliver food
Front of House Services
Wayne's Smoke Shack
01.2015 - 02.2016
- Host catering Events
- Prepare food
- Deal with All of Front house duties
Assistant Manager
Hot Topic
09.2013 - 12.2015
- Manage and order inventory
- Write Schedules
- Deal with heat customers
Education
High School Diploma - Business
Monarch High School
Louisville, CoSkills
- Customer service
- Great time Management
- Very punctual
- Never go on Vacations
- Sales expertise
- Objection handling
- Upselling and cross selling
- Closing techniques
Timeline
Sales Professional
Stevinson's Chevrolet
03.2024 - Current
Floor Manager
Lithia Chevy of South Anchorage
11.2018 - 06.2023
Delivery Driver
Papa John's Pizza
04.2016 - 10.2018
Front of House Services
Wayne's Smoke Shack
01.2015 - 02.2016
Assistant Manager
Hot Topic
09.2013 - 12.2015
High School Diploma - Business
Monarch High School
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