Giovanny Ramirez

• Led operational teams to enhance service delivery and customer satisfaction.
• Developed and implemented training programs for drivers to ensure compliance with safety regulations.
• Managed scheduling and logistics to optimize transportation routes and reduce wait times.
• Monitored fleet performance metrics, driving efficiency improvements across operations.
• Collaborated with maintenance staff to oversee vehicle upkeep and minimize downtime.
• Analyzed customer feedback to refine service offerings and boost client retention rates.
• Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
• Conducted training sessions to educate employees on best practices and procedures to increase profitability.
• Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
• Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
• Oversaw budget planning, strategy development, community outreach for organization.
• Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Position Details

Management of an assigned area with full responsibility

*Budget management

*Personnel management

*Recruitment

*Staff training

*Supplier budget management

*Supplier contracting

*Systems management

*Payroll

*Monthly audits of assigned sites

*Scheduled walkthroughs with Facilities Managers

*Scheduled walkthroughs with Permanent Maintenance Leaders

Currently:

At KBS, I manage 130 employees and 5 supplier companies.

In total, services are managed for 40 commercial locations, including:

Target

Nordstrom

JCPenney

Siemens

Wesco Anixter

Regus

Bank sites

Marshall Distribution Centers

Lowes

Ontrac Distribution Center

UPS Distribution Center

Verizon

I perform project manager duties and consistently meet deadlines and priorities.

I have strong leadership skills and the ability to build high-performing teams.