Gira Dominguez
Reading,PA
Summary
Driven professional with extensive experience in compassionate caregiving and patient care, demonstrated at Moravia Health and in customer service roles. Excelled in meal preparation, housekeeping, and maintaining high customer satisfaction. Skilled in managing high-pressure situations and proficient in both interpersonal communication and task efficiency. Achieved significant improvements in client well-being and operational smoothness.
Overview
15
15
years of professional experience
Work History
Home Care Provider
Moravia Health
06.2021 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
Customer Care Representative
Family Restaurant
01.2012 - 01.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Customer Service Cashier
Farmacy Yna
02.2009 - 01.2012
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Master Of Business Administration - Business
Unev Universidad
Dominican Republic 01.2016
Skills
- Excellent customer service skills, responsibility, passion and commitment to work
- Patient Care
- Meal Preparation
- Housekeeping
- Compassionate caregiving
Timeline
Home Care Provider
Moravia Health
06.2021 - Current
Customer Care Representative
Family Restaurant
01.2012 - 01.2018
Customer Service Cashier
Farmacy Yna
02.2009 - 01.2012
Master Of Business Administration - Business
Unev Universidad
Similar Profiles
Salina SarmientoSalina Sarmiento
HHA at Moravia HealthHHA at Moravia Health
Aniyah JacksonAniyah Jackson
Caregiver at Moravia HealthCaregiver at Moravia Health
Kimberly SmithKimberly Smith
HomeHealth Aide at Moravia HealthHomeHealth Aide at Moravia Health