Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Girlie Luna

Cypress

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

7
7
years of professional experience

Work History

Office Manager

Nursing Resource Home Health Services
06.2023 - Current
  • Conduct comprehensive patient assessments and develop individualized care plans
  • Provide skilled nursing and PT care to patients in their homes, including wound care, medication management, and monitoring vital signs
  • Collaborate with interdisciplinary healthcare teams to ensure holistic patient care
  • Utilize strong utilization management skills to optimize patient outcomes and resource utilization
  • Offer health coaching and education to patients and their families on managing chronic conditions and promoting wellness
  • Specialize in primary care services for patients of all ages, including seniors, children, and individuals with behavioral health needs
  • Implement infection control measures to maintain a safe environment for patients receiving home health services
  • Coordinate with assisted living facilities, hospitals, and other healthcare providers as needed for continuity of care.

Medical Billing Specialist

Nursing Resource Home Health Services
03.2021 - Current
  • Reviews medical records for a charge resolution and efficiently addresses any discrepancies in coding
  • Processes appeals online or via paper submission
  • Coordinates and clarifies with providers, when necessary, information that seems incomplete or is lacking for proper account/claim adjudication
  • Coordinates with Front Desk staff regarding collection of current or past due patient balances, co-pays, deductibles, etc
  • Routinely work insurance and patient collections
  • Assists clinics with prior authorizations per the appointment scheduler, when needed.

Assistant Manager

Infinity Jewelers & Company
09.2018 - 02.2021
  • Contribute to an atmosphere of total customer satisfaction by developing team members' skills and product knowledge through training and evaluation
  • Engage with customers' needs and wants
  • Maintain daily focus on individual and team members' standard achievement in attaining sales and profit projections
  • Meet individual and team sales goals of the store.

Key Sales Associate

Signet Jewelers-Piercing Pagoda
02.2017 - 08.2018
  • Engage customers in presenting detailed information on features and benefits of jewelry merchandise
  • Extend special financing options and warranty of merchandise to customers.

Education

Medical Billing & Coding -

Texarkana College
10.2021

Medical Office Assistant/Phlebotomy -

City College of San Francisco
03.2015

B.S. Tourism -

Centro Escolar University, Manila Phils.
03.2002

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration

References

Available Upon Request

Timeline

Office Manager

Nursing Resource Home Health Services
06.2023 - Current

Medical Billing Specialist

Nursing Resource Home Health Services
03.2021 - Current

Assistant Manager

Infinity Jewelers & Company
09.2018 - 02.2021

Key Sales Associate

Signet Jewelers-Piercing Pagoda
02.2017 - 08.2018

Medical Billing & Coding -

Texarkana College

Medical Office Assistant/Phlebotomy -

City College of San Francisco

B.S. Tourism -

Centro Escolar University, Manila Phils.

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Girlie Luna