Gisbelle Santillan
Las Vegas,NV
Summary
I strive to be a productive, hard worker who is attentive and works well with others. I try my best every day to have outstanding customer service and multitasking skills, being able to deescalate problems, adapt easily and ensure efficiency while keeping a positive, high-energy attitude. Team worker that strives in fast-paced work environments. Being able to handle stressful situations, Clear Communication, time management, and Organization.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Host
Park On Fremont, Restaurant / Bar
Las Vegas, NV
10.2025 - 05.2026
- Managed over 40 reservations and responded to calls.
- Per day I would manage 20 reservations as well as multiple call lines.
- Ensured cleanliness of establishment and restocked bathrooms for guest satisfaction
- Maintained cleanliness of dining area by promptly removing used dishes
- Serving and running food
- Delivered friendly customer service to enhance guest experience
- Responded to inquiries and prioritized customer needs for efficient service
- Organized work schedule to enhance efficiency during peak hours
Crew Member
AMC, Rainbow and Promenade 10
Las Vegas, NV
04.2023 - 11.2024
- Providing excellent customer service and ensuring customers have the best possible experience.
- Finalized concession sales and prepared food orders to enhance guest satisfaction.
- Cleaned and prepared theaters up to 10 minutes before each showing to create welcoming environments for guests.
- Certifying ticket transactions and ensuring guests are properly seated.
- Provided excellent customer service to ensure memorable experiences for customers.
- Cleaning and preparing each theater before guests arrive.
- Maintained cleanliness of machines to enhance performance and customer safety, and notifying management if problems occur.
- Operated point-of-sale systems for accurate transaction processing.
- Delivered exceptional customer service to enhance guest experiences.
Education
High School Diploma -
Cimarron Memorial High School
Las Vegas, NV01.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Reservation management
- Effective time management
- POS software (Toast specifically)
- Cleaning and sanitation
- Payment processing
- Menu memorization
Accomplishments
- Passed examinations by completing food handlers safety training with accuracy and efficiency. Certified by Southern Nevada Health District.
Certification
- Certified Server/Seller, TAM Of Nevada - 10/17/2025-10/16/2029
LANGUAGES
English, Spanish ( Fluent Written and Verbal)
Native or Bilingual
Timeline
Host
Park On Fremont, Restaurant / Bar
10.2025 - 05.2026
Crew Member
AMC, Rainbow and Promenade 10
04.2023 - 11.2024
High School Diploma -
Cimarron Memorial High School
Section name
Volunteer at Tender Pediatrics