Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gisela Quinones

Bronx,NY

Summary

Dedicated professional skilled in front desk management and customer service. Known for strong organization and problem-solving abilities, committed to enhancing team collaboration and operational efficiency.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Receptionist

The Grove At Pleasant Valley
Valhalla, NY
11.2025 - Current
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Coordinated communication between departments, enhancing workflow efficiency and customer service.
  • Maintained accurate records of client interactions and appointments using electronic management systems.
  • Trained new staff on reception protocols, fostering a collaborative and informed team environment.

Customer Service Agent

Avis Budget Group
Queens, NY
07.2025 - Current
  • Provided exceptional customer support through effective communication and problem-solving skills.
  • Assisted customers with reservations, cancellations, and billing inquiries using company software systems.
  • Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty to services offered.
  • Trained new team members on company policies and procedures, promoting a collaborative work environment.

DOE Chef

(O.F.N.S )OFFICES OFF FOOD & NUTRITION SERVICES
230EAST 183 STREET
09.1999 - Current
  • Developed and executed diverse menus catering to dietary needs and preferences.
  • Trained and mentored junior kitchen staff on culinary techniques and safety protocols.
  • Streamlined food preparation processes to enhance efficiency and reduce waste.
  • Collaborated with nutritionists to ensure compliance with health regulations and standards.

Sales Associate

General Nutrition Company ( GNC )
BRONX
05.2004 - 07.2016
  • Assisted customers in selecting dietary supplements to meet health goals.
  • Educated patrons on product benefits and usage for optimal results.
  • Maintained inventory accuracy through regular stock audits and replenishment.
  • Processed transactions efficiently, ensuring positive customer experiences.

Education

ASSOCIATE MANAGEMENT IN NUTRITION - MANGENT

LaGuardia Community College
Queens, NY
05-2022

High School Diploma -

SATELLITE
164 REVEREND POLITE AVE
06-1996

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Certification

  • [Area of certification] Training - [Timeframe]

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Receptionist

The Grove At Pleasant Valley
11.2025 - Current

Customer Service Agent

Avis Budget Group
07.2025 - Current

Sales Associate

General Nutrition Company ( GNC )
05.2004 - 07.2016

DOE Chef

(O.F.N.S )OFFICES OFF FOOD & NUTRITION SERVICES
09.1999 - Current

ASSOCIATE MANAGEMENT IN NUTRITION - MANGENT

LaGuardia Community College

High School Diploma -

SATELLITE
Gisela Quinones