Dedicated professional skilled in front desk management and customer service. Known for strong organization and problem-solving abilities, committed to enhancing team collaboration and operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Receptionist
The Grove At Pleasant Valley
Valhalla, NY
11.2025 - Current
Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
Coordinated communication between departments, enhancing workflow efficiency and customer service.
Maintained accurate records of client interactions and appointments using electronic management systems.
Trained new staff on reception protocols, fostering a collaborative and informed team environment.
Customer Service Agent
Avis Budget Group
Queens, NY
07.2025 - Current
Provided exceptional customer support through effective communication and problem-solving skills.
Assisted customers with reservations, cancellations, and billing inquiries using company software systems.
Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty to services offered.
Trained new team members on company policies and procedures, promoting a collaborative work environment.
DOE Chef
(O.F.N.S )OFFICES OFF FOOD & NUTRITION SERVICES
230EAST 183 STREET
09.1999 - Current
Developed and executed diverse menus catering to dietary needs and preferences.
Trained and mentored junior kitchen staff on culinary techniques and safety protocols.
Streamlined food preparation processes to enhance efficiency and reduce waste.
Collaborated with nutritionists to ensure compliance with health regulations and standards.
Sales Associate
General Nutrition Company ( GNC )
BRONX
05.2004 - 07.2016
Assisted customers in selecting dietary supplements to meet health goals.
Educated patrons on product benefits and usage for optimal results.
Maintained inventory accuracy through regular stock audits and replenishment.