Mrs Gisela B Richoz
Human Resource Generalist
Parker,CO
Summary
Experienced HR Technical Support Specialist with 6+ years in human resources management, skilled in recruitment and employee development. Adept at building strong interpersonal relationships and improving team productivity through strategic training and open communication.
Overview
6
6
years of professional experience
Work History
HR Generalist
Chemtech Plastics
11.2024 - 01.2025
- demonstrated success in handling complete cycle of recruitment and orientation for engineers, QA inspectors
- ats & hris systems: experienced in leveraging systems for effective candidate pipeline management (e.g., adp, workday, paycor)
- Employed interviewing methodologies and emotional intelligence for evaluating candidate alignment
- Strengthened company’s employee value proposition (EVP)
- Proficiency in prioritizing multitasking including overseeing multiple vacancies while preserving high-quality candidate engagement.
- Proficiently cultivate rapport with hiring managers, stakeholders, and candidate pool.
ADP HRIS Administrator
Geneva Staffing
08.2024 - 11.2024
- Provided technical support to our clients, troubleshooting software and hardware issues, and helping to ensure customer satisfaction
- Responded to customer inquiries in a timely and professional manner
- Identified customer needs and offer solutions to resolve customer issues
- Utilized ADP products and services to meet customer needs
- Worked independently and stay organized in a fast-paced environment
- Maintained a positive and professional attitude when interacting with customers
- Collaborated with colleagues to ensure customer service excellence
- Trained new staff on customer service best practices
- Develop and maintain relationships with customers
- Monitored customer feedback and suggest improvements to customer service processes
Student Support Advisor
DeVry Keller Graduate School
11.2022 - 11.2023
- Mentored students in navigating educational and vocational choices
- Supervised advising records aimed at program optimization
- Engaged with deans to strengthen student re-enrollment
- Guided candidates in exploring graduate school possibilities
- Proven track record for successfully sourcing candidates
Customer Service Associate
Walgreens Boots Alliance
07.2019 - 08.2021
- Processed customer orders and tracked account reports
- Delivered exceptional service, achieving high satisfaction ratings
- Handled complaints effectively under pressure
- Collaborated cross-functionally to resolve issues
Education
MBA - Technology Management HRM Management
Keller Graduate School of Management
Downers Grove, IL 01.2021 - 6 2022
Bachelor of Science - Human Resource Management
DeVry University
Downers Grove, ILTimeline
HR Generalist
Chemtech Plastics
11.2024 - 01.2025
ADP HRIS Administrator
Geneva Staffing
08.2024 - 11.2024
Student Support Advisor
DeVry Keller Graduate School
11.2022 - 11.2023
MBA - Technology Management HRM Management
Keller Graduate School of Management
01.2021 - 6 2022
Customer Service Associate
Walgreens Boots Alliance
07.2019 - 08.2021
Bachelor of Science - Human Resource Management
DeVry University
Languages
Spanish (Proficient)
Affiliations
Member Since 2021 of : Sigma Alpha PI
The National Society of Leadership and Success Chicago Chapter
Awards
Graduated With Distinction Summa Cum Laude, 06/01/21, DeVry University
Graduated With Distinction Summa Cum Laude, 06/01/22, Keller Graduate School
Nominated and Member of Sigma Alpha PI National Honor Society of Leadership and Success Illinois Chapter
Coursework
- Human Relations
- Organizational Behavior
- Management Information Systems
- Business Ethics
- Human Resource Management
- Strategic Compensation in Strategic Management
Awards
Graduated With Distinction Summa Cum Laude, 06/01/21, DeVry University