Gisele Acevedo

• Content Creation: Develop, curate, and manage engaging content across various social media platforms.

• Brand Promotion: Represent and promote the brand at events, trade shows, and through social media.

• Marketing Strategies: Implement marketing strategies to increase brand visibility and recognition.

•Social Media: Create and share engaging content on social media to boost the brand’s online presence.

•Events and Activations: Plan and participate in promotional events and brand activations to attract new customers.

•Sales Targets: Achieve and exceed monthly sales targets by actively promoting memberships, personal training packages, and other services.

•Tours and Demonstrations: Conduct tours of the gym, showcasing equipment, classes, and amenities to prospective members.

•Greet and Welcome Guests: Warmly greet visitors and clients, ensuring a positive first impression and providing information about the facility.

•Answer and Direct Phone Calls: Manage a multi-line phone system, directing calls to appropriate personnel and taking messages as needed.

•Schedule Appointments: Coordinate and manage appointment schedules, ensuring efficient use of time and resources.

•Handle Inquiries: Respond to customer inquiries in person, via phone, or email, providing accurate information and resolving issues promptly.

• Maintain Records: Keep accurate records of visitor logs, appointment schedules, and other relevant documentation.

•Maintain Cleanliness: Ensure the front desk area is tidy and presentable, with all necessary materials (e.g., pens, forms, brochures) readily available.

•Customer Service: Provide exceptional customer service, addressing and resolving any complaints or concerns efficiently.

• Prepare Smoothies: Accurately prepare and blend protein smoothies, following recipes and ensuring consistent quality.

• Cash Handling: Operate the cash register, handle transactions accurately, and manage cash drawer.

• Maintained a clean and organized environment to ensure the well-being of children under care.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Reassured children when upset providing emotional support and stability.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
• Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

• Maintaining clean and organized dining areas for optimal guest experience.
• Cultivating warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.