Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gisella Castillon

Glendale,AZ

Summary

A dynamic Team Trainer at Chick-fil-A, I excelled in leading teams to achieve excellence in customer service and food safety. My expertise in staff training and cross-training significantly enhanced team performance and agility. Known for exceptional compliance adherence and fostering a culture of professionalism, my approach resulted in measurable improvements in service quality and workplace safety.

Work History

Team Trainer

Chick-fil-A
Glendale, AZ
08.2024 - Current
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Ironwood High School
Glendale, AZ
05.2024

Skills

  • Compliance requirements
  • Task Delegation
  • Staff Training
  • Cross-training abilities
  • New Employee Training
  • Cleaning and sanitation

Languages

Spanish
Native or Bilingual

Timeline

Team Trainer

Chick-fil-A
08.2024 - Current

Ironwood High School
Gisella Castillon