Giselle Aviles
Fullerton,CA
Summary
Knowledgeable student and salesperson with solid understanding of legal documentation, client relationship building, and finance. Currently pursuing degree in economics with a minor in legal studies. Eager to support legal team with research, documentation, and listening skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Charter Spectrum
06.2022 - 01.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on customer needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of various product offerings.
- Achieved monthly sales targets of 20% consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Supervisor
Starbucks
11.2020 - 06.2022
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
Bachelor of Arts - Economics
California State University - Fullerton
Fullerton, CA05.2024
Skills
- Contract Preparation
- Financial Management
- Schedule Management
- Legal Documentation
- Relationship Building and Rapport
- Data Entry
- Case Analysis
- Research
- Legal Writing
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Charter Spectrum
06.2022 - 01.2023
Supervisor
Starbucks
11.2020 - 06.2022
Bachelor of Arts - Economics
California State University - Fullerton
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