Giselle Aguirre
Weslaco
Summary
Devoted Clinical Support Specialist focused on delivering great patient care experience. Well-trained and always ready to learn new skills.
Remains calm and effective in difficult and stressful situations.
Enthusiastic Clinical Support Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Bicycle Health.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Clinical Support Specialist
Bicycle Health
06.2021 - Current
- Scheduled patients for appointments and maintained master calendar.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Called pharmacies to submit approved prescriptions and refills.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Medical Assistant
Weslaco Family Care Center
Weslaco
04.2013 - 02.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Collected and documented patient medical information such as blood pressure and weight.
- Tested and recorded blood glucose levels.
- Obtained client medical history, medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
L.M.R.T - Radiology
Imaging Skills Institute
Pharr, TX02.2012
High School Diploma -
Ignite High School
Weslaco, TX02.2010
Skills
- Responsible
- Good telephone etiquette
- Customer Service
- Computer skills
- Teamwork
- Multitasking abilities
- Self-motivated professional
- Compassion
- Cultural awareness
- Critical thinking
- Good listening skills
Timeline
Clinical Support Specialist
Bicycle Health
06.2021 - Current
Medical Assistant
Weslaco Family Care Center
04.2013 - 02.2021
L.M.R.T - Radiology
Imaging Skills Institute
High School Diploma -
Ignite High School
Similar Profiles
Meghan SauerzopfMeghan Sauerzopf
Enrollment Coordinator MAT Treatment at Bicycle HealthEnrollment Coordinator MAT Treatment at Bicycle Health
Meg SchulteMeg Schulte
Nurse Practitioner Addiction Medicine at Bicycle HealthNurse Practitioner Addiction Medicine at Bicycle Health
KORENA POPP FNPKORENA POPP FNP
Nurse Practitioner at Bicycle HealthNurse Practitioner at Bicycle Health