Giselle Castaneda
Paramount,US
Summary
To obtain the Administrative Assistant I position and utilize my skills in customer service, recordkeeping, and data entry to support the department's operations. Eager to learn city processes and procedures while developing foundational administrative skills under guidance.
Overview
4
4
years of professional experience
Work History
Harbor-UCLA Medical Center
Health Care Administration Intern
Torrance, CA
01.2025 - Current
- Data Entry: Created and maintained an updated Excel file of the hospital's radiation-shielding PPE, documenting key details for inspections and assignments.
- Safety Compliance: Knowledgeable in safety protocols related to radioactive waste management, including identifying and categorizing hazardous materials.
- Collaborated on a project to update Excel spreadsheets for the outpatient clinic's inquiry process at the new hospital, ensuring accurate tracking of pending CDQ-TIQ documents for IT.
7 Leaves Cafe
Shift Lead Manager
Downey, CA
12.2022 - Current
- Leadership and Accountability: Led a team of 7 employees during peak hours, ensuring all tasks were completed efficiently while maintaining high standards of customer service. Took accountability for team performance by regularly assessing productivity and addressing any issues promptly.
- Problem-Solving and Decision-Making: Assisted a customer who was dissatisfied with their order by actively listening to their concerns and quickly offering a replacement. Ensuring the new order was expedited while providing a complimentary dessert as an apology.
- Adaptability & Flexibility: Adapted to sudden changes in the schedule when team members called in sick, quickly reorganizing the shift assignments and stepping in to cover critical roles.
7 Leaves Cafe
Team Member
Downey, CA
10.2021 - 12.2022
- Collaboration & Teamwork: Worked closely with colleagues during a high-volume event to coordinate tasks and ensure smooth operations.
- Accountability & Responsibility: When a customer had an issue with their order, I took the initiative to personally apologize and informed my supervisor about the issue.
- Commitment & Reliability Consistently arrived on time for every shift and was always ready to help out, even during busy hours. When a coworker needed to leave early due to an emergency, I volunteered to cover their shift without hesitation.
- Respect & Professionalism: Always greeted customers with a warm smile and took the time to remember regulars' names and their favorite orders. When a customer shared a personal story, I listened attentively and responded with genuine interest, making them feel valued and appreciated.
Education
Bachelor of Science - Health Care Administration
California State University Long Beach
08-2025
Skills
Technical Skills: Microsoft Word, PowerPoint, Excel
Language Skills: Bilingual in Spanish and English
Multitasking Ability: Handling multiple responsibilities effectively without compromising quality
Initiative and Self-Motivation: Taking proactive steps to complete tasks, seek improvements, and contribute without constant supervision
Timeline
Harbor-UCLA Medical Center
Health Care Administration Intern
01.2025 - Current
7 Leaves Cafe
Shift Lead Manager
12.2022 - Current
7 Leaves Cafe
Team Member
10.2021 - 12.2022
Bachelor of Science - Health Care Administration
California State University Long Beach
Similar Profiles
Carmen Baquero BerguaCarmen Baquero Bergua
OSAKIDETZA at Health Administration InternOSAKIDETZA at Health Administration Intern
Hadiya S.Hadiya S.
Office Administration Intern at Office Administration InternOffice Administration Intern at Office Administration Intern
Mavis StephensMavis Stephens
PUBLIC HEALTH ANALYST at Health Resources and Services Administration (HRSA), Bureau of Primary Health Care (BPHC), Office of Quality Improvement (OQI), Strategic Partnerships Division (SPD)PUBLIC HEALTH ANALYST at Health Resources and Services Administration (HRSA), Bureau of Primary Health Care (BPHC), Office of Quality Improvement (OQI), Strategic Partnerships Division (SPD)
Christina PenaChristina Pena
Shipping Clerk at Western Integrated MaterialsShipping Clerk at Western Integrated Materials
Jesus VenegasJesus Venegas
Girls Varsity Head Coach at Bell Gardens High SchoolGirls Varsity Head Coach at Bell Gardens High School