Giselle De La Rosa Perez
Caremax Medical Centers
Hialeah,FL
Work Preference
Job Search Status:
Networking only
Desired Job Title
Medical Assistant and PhlebotomistClaims AnalystDoctor in Medicine
23
years of professional experience
Dedicated Medical Assistant and Phlebotomist with expertise in patient scheduling, HIPAA compliance, and customer service. Committed to enhancing patient comfort while ensuring efficient healthcare operations.
Work History
Medical Assistant and Phlebotomist
4 Years- Administered patient vaccinations and medication under physician supervision.
- Coordinated patient scheduling and managed electronic health records for improved workflow efficiency.
- Assisted in diagnostic procedures, ensuring patient comfort and compliance with safety protocols.
- Developed training materials for new staff, enhancing onboarding processes and operational knowledge.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Claims Analyst
2 Years 2 Months- Developed and implemented efficient claims review procedures to improve turnaround time.
- Conducted regular audits of claims files to ensure compliance with industry regulations and policies.
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
- Maintained strong working relationships with third-party vendors, such as independent adjusters and appraisers, to facilitate prompt resolution of claims.
Doctor in Medicine
13 Years 3 Months- Diagnosed and treated diverse patient conditions, ensuring comprehensive care delivery.
- Collaborated with multidisciplinary teams to develop tailored treatment plans for patients.
- Mentored junior medical staff, enhancing their clinical skills and knowledge base.
- Implemented evidence-based practices to improve patient outcomes and safety protocols.
- Prescribed medications and therapies to improve patients' health and well-being.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Monitored patients' conditions and progress to reevaluate treatment.
Education
Master of Science - Nursing Science
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital signs monitoring
EMR / EHR
Phlebotomy
CPR
Immunization administration
Laboratory specimen collection
First aid
Timeline
Medical Assistant and Phlebotomist
Caremax Medical Centers
08.2022 - 08.2026Read More
Claims Analyst
AVIZZOR HEALTH SOLUTIONS
09.2019 - 11.2021Read More
Doctor in Medicine
Gustavo Aldereguia Hospital
07.2003 - 10.2016Read More
Miami Regional University
Master of Science from Nursing Science
Read More