Giselle Gomez

• Collected blood samples from patients following established protocols for safety and accuracy.
• Performed venipuncture and capillary puncture techniques to obtain specimens for laboratory testing.
• Maintained accurate patient records and documentation of blood collection procedures.
• Ensured compliance with health regulations and maintained a clean and organized work environment.

• Coordinated patient appointments, ensuring optimal scheduling and minimal wait times.
• Facilitated communication between healthcare providers and patients to enhance care continuity.
• Managed patient records using electronic health record systems for accuracy and compliance.
• Assisted in the onboarding of new patients through detailed intake processes.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
• Verified patient insurance eligibility , Medical Billing , and CPT coding .

-Managed high-volume referral processing for 100+ patients per week across multiple specialties.
- Verified insurance coverage and obtained prior authorizations for diagnostic tests and specialist visits.
- Coordinated with external providers to schedule appointments and ensure timely patient follow-up.
- Monitored referral statuses and updated EMR systems (e.g., Epic, Athena) to maintain documentation accuracy.

• Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.

• Assisted prospective tenants in navigating leasing process and understanding property features.
• Conducted property tours, highlighting amenities and community benefits to attract potential renters.
• Maintained accurate records of tenant inquiries and follow-ups using property management software.
• Collaborated with team members to ensure timely resolution of tenant requests and maintenance issues.
• Maintained detailed records of all leasing transactions, ensuring timely rent collection and accurate financial reporting.
• Responded promptly to phone calls and emails from prospective tenants, providing excellent customer service.