Giselle Guerrero
Santa Cruz,CA
Summary
Adept Cake Decorator with a proven track record at Whole Foods Market, showcasing exceptional decorating and color mixing skills alongside unparalleled reliability. Excelled in creating bespoke cakes for various events, ensuring customer satisfaction through meticulous attention to detail and active listening. Demonstrated expertise in food safety and multitasking, enhancing productivity and quality control.
Open-minded Cake Decorator/baker specializing in creating high-quality and delicious edible masterpieces. Quick learner and active listener. Production-driven professional focused on achieving perfection in each creation. Proficient in various baking and decorating techniques.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cake Decorator
Whole Foods Market
01.2024 - 11.2024
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Packaged and priced each product according to company pricing procedures.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
GSR (General Service Representative)
Nothing Bunt Cakes
04.2023 - 01.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Accepted payments and updated accounts with latest information.
Food Service Worker
Santa Cruz Boardwalk
05.2022 - 02.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Pajaro Valley High School
Watsonville, CA06.2021
Skills
- Food handling safety
- Decorating skills
- Color mixing skills
- Opening and closing duties
- Holiday baking
- Reliability
- Multitasking
Certification
Food handlers card
bilingual
Languages
Spanish
Native or Bilingual
Timeline
Cake Decorator
Whole Foods Market
01.2024 - 11.2024
GSR (General Service Representative)
Nothing Bunt Cakes
04.2023 - 01.2024
Food Service Worker
Santa Cruz Boardwalk
05.2022 - 02.2023
Food handlers card
bilingual
Pajaro Valley High School
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