Giselle Isaza
Miami Lakes
Summary
Results-oriented Pharmacy Manager with over 20 years of extensive experience at Walgreens pharmacy, including 5 years in leadership roles at tier 3 and tier 5 stores, managing over 800 prescriptions daily.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Pharmacy Manager
Walgreens Pharmacy
Doral
06.2021 - Current
- Managed daily pharmacy operations, including staffing, scheduling, and inventory control.
- Maintained high customer service standards by promptly addressing inquiries and complaints.
- Administered vaccines to protect community from preventable diseases and travel-related illnesses.
- Assessed safety procedures and federal regulations to ensure pharmacy compliance.
- Partnered with healthcare providers to deliver accurate medication information and guidance.
- Trained pharmacy interns and newly hired pharmacists to enhance team capabilities.
Staff Pharmacist
Walgreens Pharmacy
Miami
07.2006 - 05.2021
- Educated patients on medication usage, side effects, and interactions.
- Supervised pharmacy technicians in daily operational tasks and best practices.
- Ensured compliance with state and federal pharmacy regulations and standards.
Pharmacy Technician
Walgreens Boots Alliance
Hialeah
05.1998 - 08.2001
- Provided exceptional customer service by answering questions and resolving concerns.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Office Administrative Assistant
TCR International
Miami
01.2000 - 05.2001
- Organized and maintained filing systems, both paper and electronic.
- Answered incoming calls in a timely manner and directed them appropriately.
- Responded promptly to customer inquiries via email or phone.
Education
Doctor of Pharmacy -
Palm Beach Atlantic University
West Palm Beach, FL05-2006
Skills
- Patient counseling and medication management
- Scheduling coordination
- Inventory management
- Vaccine administration
- Customer relationship management
- Employee training
- Prescription verification
Certification
- Florida State Board of Pharmacy Pharmacist Licensure PS41300
- Florida State Board of Pharmacy Consultand License PU9278
- Test and Treat Certified in Florida
- Immunization Certified In Florida
- Yellow Fever Vaccine provider In Florida
- Basic life support for health care providers- American Red Cross
Timeline
Pharmacy Manager
Walgreens Pharmacy
06.2021 - Current
Staff Pharmacist
Walgreens Pharmacy
07.2006 - 05.2021
Office Administrative Assistant
TCR International
01.2000 - 05.2001
Pharmacy Technician
Walgreens Boots Alliance
05.1998 - 08.2001
Doctor of Pharmacy -
Palm Beach Atlantic University