Giselle Lara
East Petersburg,PA
Summary
Results-driven Housekeeping Supervisor with a strong focus on training, inventory management, and cleaning standards. Proven ability to enhance team productivity and ensure high guest satisfaction.
Overview
21
21
years of professional experience
Work History
Housekeeping Supervisor
AmishView Inn & Suites
Bird In Hand, PA
11.2022 - Current
- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored staff on efficient cleaning techniques and safety protocols.
- Developed schedules to optimize staff productivity while maintaining service quality.
- Conducted regular inspections to uphold compliance with health and safety regulations.
Housekeeping Lead
Dolphin Bay Resort And Suites
Pismo Beach, CA
04.2012 - 08.2020
- Supervised daily housekeeping operations, ensuring adherence to cleanliness and safety standards.
- Trained and mentored staff on best practices for efficient room cleaning and organization.
- Developed and implemented improved workflows to enhance team productivity and guest satisfaction.
- Conducted regular inspections of guest rooms and common areas, addressing issues promptly.
Housekeeping Inspector
Carlton Hotel
Atascadero, CA
03.2005 - 12.2010
- Inspected guest rooms and public areas for cleanliness and adherence to hotel standards.
- Trained housekeeping staff on best practices and safety protocols to enhance service quality.
- Coordinated with maintenance for timely repairs and improvements in guest accommodations.
- Developed cleaning schedules that optimized workflow and ensured efficient room turnover.
Education
High School Diploma -
College of Bachilleres
Cancun, Quintana Roo, Mexico06.1999
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Training
- Inventory
- Inspector
Accomplishments
- Supervised team of 18 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Started being a room attendant which lead me to becoming the housekeeping lead and now the housekeeping supervisor early on since I've had plenty of experience.
- I have a certificate of pathogenic blood manipulation
- I have training in measuring pH and chlorine levels in the pool
- I have training in Portable Water
- I have a certificate of RAMP
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
AmishView Inn & Suites
11.2022 - Current
Housekeeping Lead
Dolphin Bay Resort And Suites
04.2012 - 08.2020
Housekeeping Inspector
Carlton Hotel
03.2005 - 12.2010
High School Diploma -
College of Bachilleres