Giselle Nieves
Margate,FL
Summary
Performance-oriented sales leader offering exceptional record of achievement over a 20+ year career. Tenacious sales specialist with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Senior Charter Sales Executive
Executive Air Services
Miami, FL
05.2014 - Current
- Prepared quotes and negotiated sales contracts for new and existing customers
- Orchestrated private jet charters for principals and corporations
- Marketed and promoted empty leg fleet opportunities.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Oversaw logistics of each flight leg. Including; arranging ground transportation / catering, monitoring weather and adjusting to ensure smooth transition for client's schedule, and flight tracking
- Recovering aircraft in times of mechanicals
- Establish and build solid relationships with our accounts, anticipating their needs and providing excellent service.
- Responsible for entering and maintaining all client ops and data.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
FBO Sales and Client Relations Specialist
Banyan Air Services
Fort Lauderdale, FL
04.2008 - 02.2023
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Presented 30+ managed aircraft to Director of FBO Sales.
- Exceeded fuel/hangar sales quotas and increased profitability through effective sales strategy and business planning.
- Accomplished selection of Banyan Air Service as one of the top 5 FBO's for 6 consecutive years, including reaching #1 US FBO in 2023
- Built relationships with customers to establish long-term business growth.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Drove company profits by developing and strengthening relationships with potential and existing clients.
- Resolved problems with high-profile principals to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Account Manager
Private Jet Service
Fort Lauderdale, FL
02.2013 - 05.2014
- Brokered aircraft charter sales.
- Evaluated client needs and developed tailored solutions to increase positive charter experience
- Sourced aircraft to obtain multiple quotes from different operators, presented the best options and secured bookings for private charters
- Negotiated and prepared sales contracts for new and existing customers
- Targeted high net worth individuals over $5 million
- Orchestrated private jet charters for principals and corporations
- Managed and executed multi-leg road shows for Fortune 100 companies, sports teams and other large parties
Education
Associate Advertising & Marketing - Advertising And Marketing
Universidad Jorge Tadeo Lozano
Bogota, Colombia 01.1990 - 12.1993
Doctorate - Communications
Universidad Jorge Tadeo Lozano
Bogota, Colombia 01.1994 - 12.1994
Skills
- Operations/ Charter Sales
- Business Development
- Platform Expertise
- Teamwork / Collaboration
- Vendor relations
- Self-motivated
- Highly competitive
- Strategic thinking
Timeline
Senior Charter Sales Executive
Executive Air Services
05.2014 - Current
Account Manager
Private Jet Service
02.2013 - 05.2014
FBO Sales and Client Relations Specialist
Banyan Air Services
04.2008 - 02.2023
Doctorate - Communications
Universidad Jorge Tadeo Lozano
01.1994 - 12.1994
Associate Advertising & Marketing - Advertising And Marketing
Universidad Jorge Tadeo Lozano
01.1990 - 12.1993
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