Open To Work
Giselle Rodriguez Santiesteban
Phlebotomist
Louisville,KY
Summary
Certified phlebotomy technician demonstrating motivation and compassion in patient care and specimen collection. Experience in providing high-quality, safe and professional service ,always adhering to strict accuracy and safety protocolos .Demostrate a strong work ethic and attention to the detail .Seeking to join a dynamic healthcare team where I can continue developing my skills , contribute effectively and support the organization's overall succes and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Grasshopper Care Homes
09.2025 - Current
- Provide personalized support to individuals with disabilities, promoting independence and community engagement.
- Deliver high-quality, compassionate care with respect and professionalism.
- Collaborate in implementing personalized care and behavioral support plans.
Cashier
Burlington Stores
01.2024 - 01.2025
- Processed transactions (cash, card, and returns) accurately and efficiently.
- Maintained a clean and organized checkout area to ensure a smooth card and shopping experience.
- Provide courteous and profesional customer service.
Customer Service Attendant
Speed Wash Car wash
01.2023 - 07.2024
- Provided fast, Friendly and bilingual customer services to assist clients with wash packages and questions.
- Maintaind a clean and organized workspace
- Fallowed Safety procedures to protect customers, coworkers and vehicles.
- Worked efficiently in a fast- paced environment and supported the team during busy hours.
Owner / Manager
Beauty Salon & Spa
03.2018 - 12.2022
- Managed business operations, including sales, inventory, and client scheduling.
- Developed strong customer relationships and led daily operations successfully.
Patient care assistant
Nursing Home Jesus Menendez
02.2018 - 02.2018
- Performing tasks related to personal hygiene, bed position changing, medication reminder, transferring's, wound care and taking vital signs.
Salon Manager / Excursion Sales / Sommelier
Hotel Brisas Guardalavaca
06.2012 - 01.2015
- Delivered premium service in a 4-star hotel environment.
- Promoted excursion packages, supervised small teams, and maintained service standards.
Skills
- Bilingual: Spanish & English
- Experience in venipuncture and specimen collection procedures
- Accurate documentation and use of electronic medical record (EMR) systems
- Proficient with medical equipment and materials
- Excellent communication and patient care abilities,vital signs, food preparation, wound care, transfers, medication reminders and hygiene assistance
- Multiple years of experience in customer service,cash handling and payment processing
- Computers skills Word- Excel
- Excellent communication, team player and problem-solving abilities
- Adaptable, responsable and detail-oriented
- Ability to work under pressure
Certification
- Certified Phlebotomy Technician (CPT) – National Healthcareer Association | ID: G7S9L9M9 | Issued: 2025-03-02 | Expires: 2027-03-02
- Basic Life Support (BLS) Provider – American Heart Association | Issued: 2025-03-08 | Expires: 2027-03
- DDID Crisis Prevention and Intervention Training – University of Kentucky, HDI Learning | Completed: 2025-09-03
- High School Diploma- Manuel María Rojo Perez-2008
Accomplishments
- Demonstrate reliability, puntuality and strong allentrar to delaid across all roles.
- Adapted quickly to new systems, procedures and responsabiliity, consistently maintaining a posted and professional attitude.
- Recognize for patience, empathy and the ability to stay calm during challenging or high- pressure situation.
Additional Information
- Enthusiastic about contributing my skills and experience to support your healthcare team.
- Reliable transportation & immediate availability.
Work Preference
Work Type
Full TimeTimeline
Direct Support Professional
Grasshopper Care Homes
09.2025 - Current
Cashier
Burlington Stores
01.2024 - 01.2025
Customer Service Attendant
Speed Wash Car wash
01.2023 - 07.2024
Owner / Manager
Beauty Salon & Spa
03.2018 - 12.2022
Patient care assistant
Nursing Home Jesus Menendez
02.2018 - 02.2018
Salon Manager / Excursion Sales / Sommelier
Hotel Brisas Guardalavaca
06.2012 - 01.2015