Giselle Vivero-Trinidad
Summary
Highly Motivated individual with a passion for excellent customer service and social skills. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving, and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
2
2
years of professional experience
Work History
Customer/Food Service Worker
Mcdonald's
07.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
Teacher's Aide
Peosta/ Farley Church
06.2021 - Current
- Assisted teachers with supervision and care of children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- engaged students to continue their journey in Jesus
- A 2 week program to engage students about the sacrifices Jesus had done and help them carry on their faith
Line Filler
Higley Industries
07.2021 - 05.2022
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- placing bottles on line, beginning to cap them, boxing products, and palletizing in an organized way
- capable of lifting heavy objects up to 50 pounds safely and correctly
Education
No Degree - Psychology
University of Northern Iowa
Cedar Falls, IA05.2027
High School Diploma -
Western Dubuque High School
Epworth, IA05.2023
Skills
- Condiment Refilling
- Portion Out Servings
- Maintain Food Safety
- Efficient Service
- Ordering Procedures
- Time Management
- Production Line Work
- Heavy lifting
- Clear Communication
- Quality Control Checks
- Adaptability and Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Customer/Food Service Worker
Mcdonald's
07.2022 - Current
Line Filler
Higley Industries
07.2021 - 05.2022
Teacher's Aide
Peosta/ Farley Church
06.2021 - Current
No Degree - Psychology
University of Northern Iowa
High School Diploma -
Western Dubuque High School
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