Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gissel Rojas Rivera

Austin,TX

Summary

Personable Drive-Thru Cashier multi-tasks drive-thru line while managing friendly interaction with customers and serving quick-serve food items. Accurately manages orders and collects money to reduce long wait times. Demonstrates high level of customer service while working under pressure in fast-paced team-oriented environment. Trustworthy and dedicated cashier with months of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Adaptable fountain accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.

Overview

4
4
years of professional experience

Work History

Fountain /Drive-Thru Cashier

Soinc
07.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving beverages, snacks, and ice cream products.
  • Maintained a clean and organized work environment for optimal efficiency and customer appeal.
  • Assisted customers with menu selections, ensuring their needs were met while upholding company standards.
  • Collaborated with team members to provide efficient service during peak hours, reducing wait times for customers.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Streamlined order-taking processes to improve overall speed of service for customers.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.

Janitor

JPS Professional Janitorial Services
04.2022 - 12.2022
  • Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
  • Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.

Food Preparation Worker

Jail To Jobs
05.2020 - 08.2020
  • Enhanced food presentation by skillfully arranging dishes and garnishing plates.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
  • Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.

Education

No Degree -

Eastside High School
Austin, TX
05.2025

Skills

  • Food Service
  • Cash Handling
  • Payment Handling
  • Order Fulfillment
  • Excellent Communication
  • Payment Processing
  • Food Handling
  • Multitasking and Organization
  • Taking and Preparing Orders
  • Cleaning and Sanitation
  • Order Accuracy

Languages

Spanish
Native or Bilingual

Timeline

Fountain /Drive-Thru Cashier

Soinc
07.2023 - Current

Janitor

JPS Professional Janitorial Services
04.2022 - 12.2022

Food Preparation Worker

Jail To Jobs
05.2020 - 08.2020

No Degree -

Eastside High School

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Gissel Rojas Rivera