Gissell Dominguez
Mesquite
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
5
5
years of professional experience
Work History
New Car Sales Consultant
Mac Haik Ford Desoto
01.2023 - 05.2024
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Responded to customer enquiries via telephone and email.
- Demonstrated vehicles and features, and conduct test drives.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
Production Technician
Texas Instruments
07.2021 - 01.2023
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
- Maintained accurate records of production data, enabling informed decision-making based on real-time insights.
Customer Service Cashier
PLS Cash Checking
09.2019 - 01.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Moises E. Molina High School
Dallas, TX05-2019
Skills
- Exceptional customer service and relationship-building skills
- Proficient in POS systems, inventory control, and merchandising
- Strong problem-solving and conflict-resolution abilities
- Leadership and team collaboration skills
- Time Management
- Attention to Detail
- Ability to thrive in high-pressure, fast-paced environments
- Bilingual
Timeline
New Car Sales Consultant
Mac Haik Ford Desoto
01.2023 - 05.2024
Production Technician
Texas Instruments
07.2021 - 01.2023
Customer Service Cashier
PLS Cash Checking
09.2019 - 01.2020
High School Diploma -
Moises E. Molina High School
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