Gissell Tovar
Carpentersville,IL
Summary
Motivated student with successful experience in customer service and sales. Experienced in managing inventory, merchandising and ensuring high standards of customer service. I do great in developing product knowledge and understanding customer needs to ensure great customer experience.
Overview
4
4
years of professional experience
Work History
Specialty Sales Representative
Target
Palatine, IL
08.2024 - Current
- Assessed guest interactions to identify specific needs or assistance required.
- Assisted customers with locating items and finding prices
- Backed up at the cash register
- Supported operational fulfillment.
- Picked, prepared, packed, and shipped products securely.
- Supervised inventory levels ensuring optimal stock availability.
- Contributed to maintaining stock levels.
Receptionist
Harper College Hawks
Palatine, IL
07.2023 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, and communicated with clients
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Retail Associate and Customer Service
Kohl’s
Carpentersville, IL
02.2021 - 01.2022
- Assisted customers with locating items and finding prices
- Assisted with inventory by stocking shelf with new products
- Assisted with training new employees
- Processed sales and handled payment transactions
- Preformed opening and closing duties as setting up register, counting money, and preparing deposits for the bank
- Handled customer returns and exchanges accurately
Education
Associate In Applied Science - Diagnostic Medical Sonography
William Rainey Harper College
Palatine, ILSkills
- Sales presentations
- Customer service
- Problem solving skills
- Bilingual Spanish/English
- Teamwork
- Communication
- Cashier
- Fulfillment
- Stocking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Specialty Sales Representative
Target
08.2024 - Current
Receptionist
Harper College Hawks
07.2023 - 08.2024
Retail Associate and Customer Service
Kohl’s
02.2021 - 01.2022
Associate In Applied Science - Diagnostic Medical Sonography
William Rainey Harper College