Gisselle Chavez
San Pablo,CA
Summary
Proactive Server with strong customer service skills and extensive experience in managing high-volume periods while maintaining attention to detail. Known for resolving customer requests and complaints effectively, leading to increased loyalty and repeat business. Skilled in cash handling, guest engagement, and fostering a positive dining experience.
Overview
6
6
years of professional experience
Work History
Server
Epicurean Group
08.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
Safeway
01.2020 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Operated cash register to record transactions accurately and efficiently.
Customer Service Representative
Victoria's Secret PINK
09.2018 - 03.2020
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
Pinole Valley High School
Pinole CA06-2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
Spanish
Full Professional
Timeline
Server
Epicurean Group
08.2022 - Current
Cashier
Safeway
01.2020 - 04.2021
Customer Service Representative
Victoria's Secret PINK
09.2018 - 03.2020
High School Diploma -
Pinole Valley High School
Similar Profiles
Jose SotoJose Soto
Line Cook at Epicurean GroupLine Cook at Epicurean Group
Juan Clemente AlvarezJuan Clemente Alvarez
Executive Chef at Epicurean GroupExecutive Chef at Epicurean Group
Pedro guerreroPedro guerrero
Executive Chef at Epicurean Group @ Sacred Heart SchoolExecutive Chef at Epicurean Group @ Sacred Heart School