Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Gisselle Hernandez

Menifee,CA

Summary

Dynamic professional with a proven track record at Avista Senior Living, excelling in organization and customer relations. Skilled in appointment scheduling and data entry, I enhanced community engagement and streamlined communication between departments. Recognized for training new staff and improving operational efficiency, I bring a tech-savvy approach to administrative support.

Overview

4
4
years of professional experience

Work History

Receptionist

Avista Senior Living
Corona, CA
12.2025 - Current
  • Managed front desk operations, greeting visitors and handling inquiries efficiently.
  • Scheduled appointments and maintained calendars for residents and staff members.
  • Assisted in coordinating resident activities, enhancing community engagement.
  • Maintained accurate records of resident information and daily transactions.
  • Improved communication between departments through effective message relay systems.
  • Trained new staff on front desk procedures and customer service best practices.

QC Technician

Gourmet Sweets Bakeries
Corona, CA
09.2024 - 12.2025
  • Conducted quality inspections on baked goods to ensure adherence to industry standards.
  • Monitored ingredient measurements for consistency and compliance with recipes.
  • Documented quality control findings and reported discrepancies to management promptly.
  • Collaborated with production staff to troubleshoot and resolve quality-related issues.

Team Member

Jack in the Box
Gardena, CA
03.2022 - 09.2024
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
  • Collaborated with team members to streamline order preparation and improve overall service speed.
  • Assisted in training new staff on operational procedures and customer engagement techniques.

Education

GED -

Narbonne High School
Harbor City, CA

Associate of Science - Business Administration

El Camino College
Torrance
06.2023

Skills

Organization skills

Time management

Telephone skills

Data entry

Customer/Client relations

Appointment scheduling

Greeting and seating clients

Office administration

Administrative support

Clerical support

Tech-Savvy

Office equipment operations

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Avista Senior Living
12.2025 - Current

QC Technician

Gourmet Sweets Bakeries
09.2024 - 12.2025

Team Member

Jack in the Box
03.2022 - 09.2024

GED -

Narbonne High School

Associate of Science - Business Administration

El Camino College
Gisselle Hernandez