Summary
Overview
Work History
Education
Skills
Timeline
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Gisselle Luna

Freeport,NY

Summary

Highly-motivated individual with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Patient Care Coordinator

Varano Dental Excellence
03.2020 - Current
  • Patient Scheduling: Manage the dental practice's appointment schedule, including scheduling new patient appointments, follow-up visits, and treatment appointments
  • Insurance Verification and Billing: Verify dental insurance coverage, including eligibility, benefits, and limitations
  • Submit insurance claims and pre-determination, follow up on outstanding insurance claims, denials, and unpaid balances
  • Treatment plans: Assist dentists in presenting treatment plans to patients, explaining recommended procedures, associated costs, and potential benefits.

Front Desk Receptionist

Long Island Center for Oral and Maxillofacial Surgery
05.2015 - 03.2020
  • Patient Scheduling: Assist with scheduling patient appointments, follow-up visits, and coordinating surgical procedures with other healthcare providers as needed.
  • Patient Registration: Collect and input patient information into the system, including personal details, medical history, insurance information, and consent forms.
  • Billing and Payments: Process patient payments, including copays, deductibles, and out-of-pocket expenses. Provide estimates of treatment costs and explain payment options to patients.

Orthodontic Dental Assistant

Khan Orthodontic Group
02.2012 - 05.2015
  • Chairside Assistance: Provide chairside assistance to the orthodontist during examinations, procedures, and adjustments
  • This may involve passing instruments, holding suction devices, and retracting tissues as needed
  • Orthodontic Procedures: Assist with orthodontic procedures such as installing braces, fitting appliances, taking impressions, and applying orthodontic adhesives
  • X-ray Imaging: Take and develop dental X-rays such as panoramic and cephalometric x-rays Sterilization and Infection Control: Ensure proper sterilization of instruments, equipment, and treatment areas.

Education

Bachelors in Psychology -

Queens College
12.2023

Skills

  • Leadership
  • Bilingual
  • Patient Care
  • Attention to detail
  • Filing and Recordkeeping

Timeline

Patient Care Coordinator

Varano Dental Excellence
03.2020 - Current

Front Desk Receptionist

Long Island Center for Oral and Maxillofacial Surgery
05.2015 - 03.2020

Orthodontic Dental Assistant

Khan Orthodontic Group
02.2012 - 05.2015

Bachelors in Psychology -

Queens College

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Gisselle Luna