Giulia Matney
Bordentown
Summary
Hard-working professional with 4 years of experience and a proven knowledge of key account management, conflict resolution, and customer communications. Aiming to leverage my skills to successfully fill the Key Account Project Coordinator role at your company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Coordinator
Assa Abloy Entrance Systems
02.2022 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Customer Care Representative
Assa Abloy Entrance Systems
02.2018 - Current
- Respond timely to customer inquiries
- Handle and resolve complaints
- Excellent communication and data entry skills
- Receive and place customer service calls
- Research and troubleshoot customer problems
- Work side by side with technicians and dispatchers for customer support
Education
Elementary Education -
Rider University
Lawrenceville, NJ08.2010
Elementary Education -
West Virginia University
Morgantown, WV08.2009
High School Diploma -
Bordentown Regional High School
Bordentown, NJ06.2006
Skills
- Excellent Communication Skills
- Experience with BAAN and customer portals
- Skilled Problem Solver
- Skilled Multi-tasking
Accomplishments
- Achieved recovering the auto door replacement program with Target Corp. by completing two successful years with accuracy and efficiency.
Certification
In process of obtaining Project Management Certification through PMI.
Timeline
Project Coordinator
Assa Abloy Entrance Systems
02.2022 - Current
Customer Care Representative
Assa Abloy Entrance Systems
02.2018 - Current
Elementary Education -
West Virginia University
High School Diploma -
Bordentown Regional High School
Elementary Education -
Rider University
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