Giulia Smoller
Mount Laurel,NJ
Summary
Dynamic Sales Associate with a proven track record at TJ Max, excelling in customer service and merchandise organization. Skilled in conflict resolution and stock monitoring, I foster customer loyalty and drive sales through effective teamwork and engaging displays. Adaptable and detail-oriented, I thrive in fast-paced environments while maintaining high service standards.
Overview
1
1
year of professional experience
Work History
Sales Associate
TJ Max
Mount Laurel, NJ
11.2023 - 11.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory levels, reducing stock discrepancies through diligent monitoring.
- Operated point-of-sale systems efficiently, processing transactions with attention to detail.
- Collaborated with team members to achieve daily sales targets and promote store initiatives.
- Organized merchandise displays to optimize customer engagement and drive sales effectiveness.
- Conducted regular store maintenance tasks, ensuring cleanliness and visual appeal of retail space.
- Adapted quickly to changing priorities during peak hours, maintaining high service standards.
- Provided feedback on customer preferences to support inventory management decisions and merchandising strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor of Science - College Prep
Lenape High School
Mount Laurel, NJ06.2024
Skills
- Customer assistance
- Sales collaboration
- Merchandise organization
- Store maintenance
- Conflict resolution
- Stock monitoring
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Outgoing personality
- Flexible schedule
- Stocking and receiving
- Store opening and closing
- Merchandise display
Timeline
Sales Associate
TJ Max
11.2023 - 11.2024
Bachelor of Science - College Prep
Lenape High School