Giullianna Mernies
Troy ,NY
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Barista
Clark House Hospitality
Troy, NY
09.2021 - Current
- Led daily operations of high-volume coffee shop, ensuring quality and consistency in beverage preparation.
- Mentored and trained junior baristas on espresso techniques and customer service excellence.
- Developed seasonal beverage menus, incorporating customer feedback to enhance offerings.
- Streamlined inventory management processes, reducing waste and optimizing supply orders.
Dorm Supervisor
Adams and Associates Glenmont Job Corps
Glenmont, NY
08.2025 - 12.2025
- Supervised daily operations to ensure safety and compliance within dormitory environment.
- Developed and implemented conflict resolution strategies to foster positive resident interactions.
- Mentored junior staff in effective supervision techniques and emergency response protocols.
- Coordinated resident activities, promoting personal development and community engagement initiatives.
- Conducted routine inspections to maintain facility standards and address maintenance issues promptly.
Case Manager of Migrant Relocation Specialist
Centro Cívico Of Ibero
153 S Pearl St, Albany, NY.
09.2023 - 02.2025
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Facilitated client intake processes and assessed needs to develop tailored service plans.
Bilingual Youth Care Worker
Berkshire Farm Center And Services For Youth
Canaan, NY
12.2022 - 10.2023
- Determined clients' risk of self-harm or other dangerous behaviors.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Assisted clients in exploring feelings and understanding behaviors.
Au Pair
Au Pair In America
Troy, NY
06.2021 - 09.2021
- Supervised children on playground to help develop physical and social skills.
- Identified warning signs of emotional and developmental problems in children.
- Monitored student progress in growth and Spanish fluency.
Basketball Referee
Galician Basketball Federation
A Coruna, Spain
03.2016 - 06.2021
- Instructed players and coaches on basketball game rules.
- Provided safe playing environment for players by monitoring activity.
- Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
Education
Associate of Science - Pharmacy
Red Cross, Spain
A Coruna, Spain06.2020
High School Diploma -
IES Eduardo Blanco Amor
A Coruna, Spain06.2016
Skills
- Fluent in Spanish, English and Portuguese
- Certificated on First AID/CPR
- TCI ( Therapeutic Crisis Intervention )
- Translation
- Admission Procedures
- Treatment Options
- Behavior Management
Certification
- First AID/ CPR, 2021
- TCI (Therapeutic Crisis Intervention), 2021
Languages
Spanish
Native or Bilingual
Galician
Native or Bilingual
Portuguese
Professional Working
French
Limited Working
Timeline
Dorm Supervisor
Adams and Associates Glenmont Job Corps
08.2025 - 12.2025
Case Manager of Migrant Relocation Specialist
Centro Cívico Of Ibero
09.2023 - 02.2025
Bilingual Youth Care Worker
Berkshire Farm Center And Services For Youth
12.2022 - 10.2023
Lead Barista
Clark House Hospitality
09.2021 - Current
Au Pair
Au Pair In America
06.2021 - 09.2021
Basketball Referee
Galician Basketball Federation
03.2016 - 06.2021
High School Diploma -
IES Eduardo Blanco Amor
Associate of Science - Pharmacy
Red Cross, Spain