Giuseppe Laudano
San Diego,CA
Summary
Dynamic server with extensive experience in Restaurant business , recognized for delivering exceptional customer service and fostering team cohesion. Proficient in cash handling and suggestive selling, I excel in high-volume dining environments, ensuring positive guest interactions and memorable dining experiences. A dedicated team player committed to maintaining cleanliness and organization.
Overview
8
8
years of professional experience
Work History
Server
Amalfi Cucina Italiana
San Diego
04.2023 - 04.2026
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed multiple tables efficiently, enhancing guest experience.
- Maintained cleanliness and organization of dining area for optimal presentation.
Server Bartender
Sorrento Restaurant
San Diego, CA
03.2020 - 11.2022
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders accurately, enhancing efficiency in high-pressure environments.
- Trained new staff on restaurant protocols and service standards, fostering team cohesion and performance.
- Collaborated with kitchen staff to coordinate timely meal delivery for optimal dining experience.
Server
Cesarina
San Diego
01.2019 - 10.2019
- Assisted in training new servers on menu offerings and service protocols.
- Processed customer orders accurately using point-of-sale system.
- Responded to guest inquiries and concerns promptly to ensure satisfaction.
- Supported inventory management by monitoring supplies and reporting shortages.
Server
Nonna
San Diego, CA
03.2018 - 12.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Giorgio De Chirico
NapoliSkills
- Exceptional customer service
- Cash handling
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Sales techniques
- Suggestive selling
- Foreign language proficiency
- Food and beverage pairings
- Wine service
- Wine pairings
- Upselling techniques
- Positive guest interactions
- Liquor, wine, and food service
- Positive and professional
- Team player
- Warm and friendly
- Problem-solving
Timeline
Server
Amalfi Cucina Italiana
04.2023 - 04.2026
Server Bartender
Sorrento Restaurant
03.2020 - 11.2022
Server
Cesarina
01.2019 - 10.2019
Server
Nonna
03.2018 - 12.2018
High School Diploma -
Giorgio De Chirico