Gixsell Aviles
Cleburne
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
Work History
Crew Member
Raising Cane's
Cleburne, TX
07.2025 - Current
- Provided exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Prepared food items according to established standards for quality and safety, maintaining cleanliness throughout the kitchen.
- Operated point-of-sale systems efficiently, processing transactions accurately and handling cash with care.
- Collaborated with team members to streamline operations, improving service speed during peak hours.
- Trained new crew members on food preparation techniques and customer service protocols to enhance team performance.
- Worked front counter, drive-thru and other areas.
- Engaged with customers to promote menu items and encourage upselling, enhancing overall sales performance.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Team Member
Dunkin' Donuts
Naugatuck, CT
04.2024 - 05.2025
- Stocked shelves and cases with new or transferred items.
- Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
- Took orders from patrons and input selections into store computer system.
- Upheld high standards of productivity and quality in operations.
- Operated kitchen equipment safely and efficiently.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Monitored expiration dates of food products.
- Answered customer questions regarding product features, pricing, availability.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Operated cash register accurately and efficiently.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
High School Diploma -
Everglades Preparatory Academy
Homestead, FL05.2023
Associate of Science -
Naugatuck Valley Community College
Waterbury, CTSkills
- Inventory management
- Order processing
- Food safety practices
- Cash handling
- Beverage preparation
- Customer service
- Communication skills
- Conflict resolution
- Cash register operation
- Sales techniques
- Tool and equipment use
- Multitasking and organization
- Time management
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Full Professional
Timeline
Crew Member
Raising Cane's
07.2025 - Current
Crew Team Member
Dunkin' Donuts
04.2024 - 05.2025
Associate of Science -
Naugatuck Valley Community College
High School Diploma -
Everglades Preparatory Academy