GIZELLIA SANCHEZ
New Britain,US
Summary
Dedicated and enthusiastic job seeker with exceptional organizational skills seeking entry-level position in sterile processing. Committed to contributing to team success and achieving company goals. Strong work ethic and passion for excellence, prepared to make valuable impact in this role.
Overview
5
5
years of professional experience
Work History
Sterile-processing-technician
Chase Associate Banker
Chase Bank
02.2024 - Current
- Balanced teller drawers and ATM cash.
- Collaborated with team members to achieve sales targets and maintain high-quality customer service standards.
- Fostered a positive work environment by actively contributing to team meetings sharing ideas on improving operational efficiency.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
- Handled various accounting transactions.
- Counted, verified and handled bank deposits and armored car transactions.
HBC/GM Head Clerk
Stop and Shop
01.2023 - 02.2024
- Manage 2-3 employees including scheduling
- Responsible for weekly inventory and business sheets
- Maintain shelves stocked and organized
- Fostered a positive work environment to improve team morale and productivity levels.
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Enhanced employee retention, providing ongoing training and development opportunities.
- Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
Online Pick-up Head Facilitator
Stop and Shop
02.2021 - 12.2022
- Manage 8-10 employees including but not limited to scheduling
- Compile weekly and quarterly reporting along with auditing
- Ensure customer satisfaction is maintained at all times
Computer Assisted Ordering Clerk
Stop and Shop
04.2020 - 02.2021
- Manage large volume of inventory and ensure accuracy
- Responsible for weekly merchandising and display
- Execute weekly plan-o-grams and sales
- Verify and fulfill department’s daily orders
Pharmacy Clerk
Stop and Shop
03.2020 - 04.2020
- Maintain privacy in accordance with HIPPA
- Ensure accuracy in medication fulfillment
Customer Service Dept Head
Stop and Shop
08.2019 - 02.2020
- Ensure customer satisfaction is maintained at all times
- Supervise up to 15 employees, manage shift roles and deployment
- Employee coaching, engagement, and development
- Monitor and manage customer flow
- Accounting and cash management of tills, change orders, lotto, Western Union and deposits
Education
High School Diploma -
High School
Sterilization Processing Certification - Sterile Processing Technology
MedCerts
14143 Farmington Rd Livonia, MI 4815409.2024
Skills
- Microsoft Office Suite
- Customer Service
- Leadership/management
- Bilingual
- Teamwork and Collaboration
- Patient confidentiality
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Active Listening
- Safety Procedures
- Medical Terminology
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsPersonal development programsPaid time offPaid sick leave401k match4-day work weekCompany CultureTeam Building / Company RetreatsCertification
- SPT - Sterile Processing Technician
Timeline
Chase Associate Banker
Chase Bank
02.2024 - Current
HBC/GM Head Clerk
Stop and Shop
01.2023 - 02.2024
Online Pick-up Head Facilitator
Stop and Shop
02.2021 - 12.2022
Computer Assisted Ordering Clerk
Stop and Shop
04.2020 - 02.2021
Pharmacy Clerk
Stop and Shop
03.2020 - 04.2020
Customer Service Dept Head
Stop and Shop
08.2019 - 02.2020
Sterile-processing-technician
High School Diploma -
High School
Sterilization Processing Certification - Sterile Processing Technology
MedCerts
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