Gizem Yalcin
Chicago ,IL
Summary
Dynamic Sales Manager with a proven track record at Fashion 5, excelling in relationship building and sales strategy development. Achieved significant revenue growth through effective coaching and mentorship of teams. Expertise in client relationship management and analytical problem-solving led to enhanced customer satisfaction and expanded client bases.
Overview
4
4
years of professional experience
Work History
Sales Manager
Fashion 5
03.2022 - 02.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Food Service Sales Manager
Istanbul Market and Cafe
01.2021 - 04.2021
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Assisted in menu planning and design for various events, ensuring high-quality dining experiences for guests.
- Established annual sales goals and developed strategic plans to achieve targets consistently in the food service sector.
- Managed and grew existing accounts, resulting in increased sales and repeat business.
- Conducted market research to identify trends and opportunities within the food service sector.
- Actively resolved customer concerns or complaints promptly while maintaining a positive relationship with them.
- Increased customer satisfaction by providing exceptional food service sales support and timely order processing.
- Mentored junior sales team members, fostering professional growth and skill development in food service sales.
- Expanded the client base by identifying potential customers and presenting tailored food service solutions.
Education
Business - Finance
Harold Washington College
Chicago, ILSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Client relationship management
- Sales strategy development
- Strategic planning
- Sales process
- Direct sales
- Sales planning
- Sales tracking
- Sales coaching
- New business development
- Analytical problem solver
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Manager
Fashion 5
03.2022 - 02.2025
Food Service Sales Manager
Istanbul Market and Cafe
01.2021 - 04.2021
Business - Finance
Harold Washington College
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