GURLEEN KAUR
Queens,NY
Summary
Certified Peer Leader with 3 years of experience in helping students build reliable strategies and support systems for personal and academic success. Thrives in cooperative, community-focused environments. Proactively leads academic and social development activities to inspire confidence in real-world settings.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
LAGCC Center, CUNY Research Foundation
Long Island City, NY
05.2022 - Current
- Administrative assistant provides technical and logistical support to students, instructors, and administration of Center for Contract Training at LaGuardia Community College.
Front Desk Assosiate
Counseling And Psychological Services
New York, NY
02.2022 - 05.2022
- Used Titanium to document patient confidential information.
- Managed over 20 patients calls per day Provided responsive communication by phone and email to answer general and pressing questions.
- Add and update patients medical database records.
Peer Leader
LAGCC Center for Teaching and Learning
Long Island City, NY
09.2019 - 05.2022
- Built relationships with residents, families and community.
- Shared resources, opportunities and activities to support mentee's learning and development.
- Assessed students' knowledge, comprehension and study habits to track progress and set realistic goals.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Used SEMS to maintain confidential student records over 70 students per day relating to education and personal files.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Enrollment Guide
LAGCC Office of Admissions
Long Island City, NY
09.2018 - 12.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment
Volunteer Academic Peer Advisor
EXTRACURRICULAR INVOLVEMENT
05.2022 - Current
- Help students define and develop realistic educational career plans
- Counsel students on career options and guide their development of job search skills and resume building
- Act as liaison between students and college admissions offices
- Provide accurate and useful information about college, career, and financial support opportunities.
Volunteer
LAGCC English Language Center
Long Island City, NY
09.2019 - 11.2019
- Help students improve their listening and speaking skills for English as their second or third language by participating in practice conversation in Groups.
Education
Bachelor of Arts - Interpersonal and Group Communication
Baruch College
12.2022
Associate of Arts - Communication Studies: Mass Communication
LaGuardia Community College
12.2020
Skills
- Complex Problem-Solving
- Microsoft Suite including Word, Excel, PowerPoint, Access, and Outlook, Adobe Acrobat and Zoom, Titanium and MS Teams.
- Data Entry Documentation
- Excel Spreadsheets
- Sensitive Material Handling
- Administrative and Clerical Support
- Microsoft Publisher
- Emotional Support
- Active Listening
- Good Telephone Etiquette
- Multitasking Abilities
Skills
- Complex Problem-Solving
- Microsoft Suite including Word, Excel, PowerPoint, Access, and Outlook, Adobe Acrobat and Zoom, Titanium and MS Teams
- Data Entry Documentation
- Excel Spreadsheets
- Sensitive Material Handling
- Administrative and Clerical Support
- Microsoft Publisher
- Emotional Support
- Active Listening
- Good Telephone Etiquette
- Multitasking Abilities
- Peer-to-Peer Work
- Peer Tutoring
- Peer Review
- Peer Mentoring
- Peer Training
- Peer Support
- Peer Interaction
- Peer Counseling
- Peer Relationships
- Peer Collaboration
- Peer Coaching
- Short Message Peer-to-Peer
- Peer-to-Peer Remote Copy
- Volunteer Training
- Volunteer Engagement
- Volunteer Recruitment
- Volunteer Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- Center for Teaching and Learning (Peer Advisor), G.R.AC.E Leadership, Annual Education and Language Acquisition Student Showcase.
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Administrative Assistant
LAGCC Center, CUNY Research Foundation
05.2022 - Current
Volunteer Academic Peer Advisor
EXTRACURRICULAR INVOLVEMENT
05.2022 - Current
Front Desk Assosiate
Counseling And Psychological Services
02.2022 - 05.2022
Peer Leader
LAGCC Center for Teaching and Learning
09.2019 - 05.2022
Volunteer
LAGCC English Language Center
09.2019 - 11.2019
Enrollment Guide
LAGCC Office of Admissions
09.2018 - 12.2020
Bachelor of Arts - Interpersonal and Group Communication
Baruch College
Associate of Arts - Communication Studies: Mass Communication
LaGuardia Community College