Amber Esposito
Henderson,NV
Overview
10
10
years of professional experience
Work History
Administrative Assistant
CCSD
01.2023 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing
- Maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong rapport with students through active listening and empathetic understanding, fostering trust and open communication channels.
- Partnered with Administrators to create consistent routines and expectations across school settings, reinforcing desired behaviors more effectively.
- Promoted a positive learning environment by modeling appropriate social skills and fostering respectful interactions among students.
- Implemented crisis intervention techniques when necessary, prioritizing safety while de-escalating high-stress situations efficiently.
- Maintained accurate records of student progress and communicated findings to relevant stakeholders, facilitating informed decision-making processes.
- Mediated conflicts through structured sessions.
- Provided crisis intervention and de-escalation techniques for students experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote student cooperation.
Assistant Manager
Bourbon Street
10.2020 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Utilized de-escalation techniques effectively, reducing instances of patron agitation.
- Managed crisis situations effectively, ensuring safety of all involved.
Bartender
Arizona Charlies
11.2014 - 10.2020
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Education
High School Diploma - Basic Education
Green Valley High Skill
05.2022
Skills
- Office administration
- Assertiveness
- Teamwork
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Decision-making
- Conflict resolution
- Professionalism
- Complex Problem-solving
Contact Information
1-800-829-0582, 362, 267-941-1000, 1-800-829-4059
Additional Information
1091, Monday through Friday, from 7 a.m. to 7 p.m.
Dates
01/01/24, Head of household, 02/23/25
Timeline
Administrative Assistant
CCSD
01.2023 - 03.2025
Assistant Manager
Bourbon Street
10.2020 - 01.2023
Bartender
Arizona Charlies
11.2014 - 10.2020
High School Diploma - Basic Education
Green Valley High Skill