GLADYS BALBUENA GALEANA
Norristown,PA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Stays on top of demands in fast-paced environments by effectively using slow periods and maintains organized, clean and safe work areas with diligent attention to important details.
Overview
8
8
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
01.2021 - 03.2024
- Built customer loyalty and retention by delivering excellent shopping experiences
- Resolved customer concerns using strong communication and conflict management skills
- Sold 453 store credit cards, which helped boost sales as well as costumer loyalty
Internship Student
All Star Sports Academy
09.2023 - 11.2023
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Managed 5 games each weekend and kept score throughout each game, as well as helped over 20 teams during each game
- Adapted quickly to situations that would occur unexpectedly
After-School Teacher
Aclamo Family Centers
09.2018 - 06.2019
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns
- Maintained positive, professional, and fun environment for students by provided exciting hands on, yet educational, activities
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments
Internship Student
Global Tax Management
08.2016 - 08.2016
- Assisted manager in all aspects of business operations
- Worked closely with management to provide effective assistance for specific aspects of business operations
Education
Bachelor of Arts - Communications
Immaculata University
Immaculata, PA05.2024
Skills
- Time Management
- adaptability/fast learner
- Teamwork and Collaboration
- Verbal and Written Communication
- Excellent People Skills
- Positive and Professional
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Internship Student
All Star Sports Academy
09.2023 - 11.2023
Sales Associate
Victoria's Secret & PINK
01.2021 - 03.2024
After-School Teacher
Aclamo Family Centers
09.2018 - 06.2019
Internship Student
Global Tax Management
08.2016 - 08.2016
Bachelor of Arts - Communications
Immaculata University
Similar Profiles
Kayla ScanlonKayla Scanlon
Selling Associate at Victoria's Secret & Victoria's Secret PinkSelling Associate at Victoria's Secret & Victoria's Secret Pink
Michelle BecerraMichelle Becerra
Manager at Victoria's Secret & Victoria's Secret PinkManager at Victoria's Secret & Victoria's Secret Pink
Andrea GardnerAndrea Gardner
customer experience lead at Victoria's Secret & PINK by Victoria's Secretcustomer experience lead at Victoria's Secret & PINK by Victoria's Secret
Katherine OlsenKatherine Olsen
Store Manager at Victoria's Secret & PINKStore Manager at Victoria's Secret & PINK
Tyrell TaylorTyrell Taylor
Behavioral Health Worker at Community Council Health SystemsBehavioral Health Worker at Community Council Health Systems