Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gladys Godinez

Gladys Godinez

San Francisco,CA

Summary

Proven to excel in high-pressure environments, adeptly managed large Eventos & Conciertos, enhancing customer satisfaction through exceptional service and professionalism.

Skilled in multitasking and team collaboration, consistently met business needs with flexibility demonstrated expertise in customer service and cash handling, ensuring accurate transactions and a welcoming atmosphere.


Overview

2
2
years of professional experience

Work History

Hoste

Eventos & Conciertos
08.2022 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cashier

Servicio Al Cliente
03.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cashier

Resturant
07.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Science - Medicinal And Pharmaceutical Chemistry

UAG
Guadalajara, Jalisco
06.2021

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Professional Appearance
  • Adaptable to change
  • Customer service expertise
  • Flexible and Adaptable

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Cashier

Servicio Al Cliente
03.2023 - 05.2024

Hoste

Eventos & Conciertos
08.2022 - Current

Cashier

Resturant
07.2022 - 01.2023

Bachelor of Science - Medicinal And Pharmaceutical Chemistry

UAG

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Gladys Godinez