Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gladys Haydee Ayala

Odessa,Tx

Summary

Committed to continuous learning and professional development, I actively pursue courses offered by renowned companies to gain in-depth knowledge about their products. These experiences have equipped me with expertise to effectively educate clients on product benefits. I hold a certificate from Mediderma, showcasing mastery in their specialized Masterclass on Acne. Additionally, I completed a hands-on training program on Microdermabrasion, Dermaplaning, and Hydrofacials from BodyBarXIri, enhancing my skill set in providing exceptional skincare treatments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salon Cosmetologist

Por’Ali Salon & Spa
07.2024 - Current
  • Enhanced client satisfaction by providing personalized hair and skin consultations.
  • Boosted salon revenue by upselling additional services and products to clients during appointments.
  • Contributed to a positive work environment by supporting coworkers in their tasks when needed or requested.
  • Managed appointment scheduling efficiently using software systems that allowed seamless booking experience for both staff members and clientele.
  • Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and networking events.
  • Increased customer loyalty with exceptional customer service, resulting in a high percentage of returning clients.

Deputy Clerk of the Court

District Clerk
11.2018 - 06.2021
  • Collaborated with other court staff to develop standard operating procedures for efficient workflow among departments.
  • Communicated effectively with various parties including attorneys, law enforcement officers, witnesses, and jurors to ensure smooth court operations.
  • Supported judges with case management, organizing schedules and maintaining updated calendars for hearings, trials, and conferences.
  • Ensured accuracy in legal documentation by meticulously proofreading and editing court forms and records.
  • Delivered exceptional customer service to the public by addressing inquiries about court procedures, providing status updates on cases, and assisting with form completion as necessary.
  • Streamlined record-keeping systems by digitizing physical files into an organized online database accessible by authorized personnel only.
  • Expedited filing processes through the implementation of an electronic document management system, reducing paperwork and improving overall productivity.
  • Contributed to a productive work environment through effective teamwork and collaboration amongst colleagues from different departments.
  • Demonstrated flexibility in adapting to changing priorities and effectively managing multiple tasks simultaneously while maintaining attention to detail and accuracy.

Sales Associate

Bealls Stage Stores
10.2015 - 12.2016
  • Shared product knowledge with customers while making personal recommendations
  • Demonstrated that customers come first by serving them with a sense of urgency, while creating a pleasant shopping experience
  • Responsible for ensuring that all merchandising standards were maintained on a daily basis

Sales Associate

Bealls Stage Stores
01.2014 - 12.2014
  • Oversaw day to day cash handling in all departments
  • Responsible of the opening and closing of the store (counting cash, opening and closing cash registers and creating staff assignments)
  • Managed special merchandise orders for customers

Education

Cosmetology Certification - Cosmetology

Odessa College
Odessa, TX
05.2022

Associates Degree - General Studies

Odessa college
TX
05.2016

High school diploma -

odessa high school
TX
06.2013

Skills

  • Management
  • Sales
  • Cash Handling
  • Effective Communication
  • Fluent in Spanish
  • Collaborative Leadership

Certification

Mediderma & Sesderma: Masterclass on Acne

Microdermabrasion

Dermaplaning

Hydrofacials

Timeline

Salon Cosmetologist

Por’Ali Salon & Spa
07.2024 - Current

Deputy Clerk of the Court

District Clerk
11.2018 - 06.2021

Sales Associate

Bealls Stage Stores
10.2015 - 12.2016

Sales Associate

Bealls Stage Stores
01.2014 - 12.2014

Associates Degree - General Studies

Odessa college

High school diploma -

odessa high school

Cosmetology Certification - Cosmetology

Odessa College

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Gladys Haydee Ayala