Gladys Moreno
Kissimmee,FL
Summary
- Employee motivated to new tasks, efficient, proactive, adaptable to any field and with the best ability to learn.
- Skilled in working under pressure and adapting to new situations and challenges to best the organizational brand.
Overview
2
2
years of professional experience
Work History
Operations Manager
Exclusive landscape Groud
Orlando, FL
01.2022 - Current
- Daily I coordinate the departure of each group to their routes, supervising that they have all the appropriate tools to optimally carry out the service at the properties.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Office management in the administrative part.
- Management and knowledge of quickboll Online and Desktop Invoices, Proposals, registration of checks to invoices and willing to learn.
- System Aspire Attendance, Schedule, Proposal
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Addressed customer concerns with suitable solutions.
- Customer Support
- Knowledge and management of the ADP system, personal payroll.
- Knowledge in accounting, I was an assistante to the accountant.
Education
Bachelor of Science - Business Administration
Universidad Andres Bello
Venezuela11-2003
Skills
- Training & Development
- Multitasking
- Organizational Skills
- Recordkeeping
- Verbal Communication
- Active Listening
- Supervision and leadership
Languages
Spanish
Professional
References
References available upon request.
Timeline
Operations Manager
Exclusive landscape Groud
01.2022 - Current
Bachelor of Science - Business Administration
Universidad Andres Bello
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