Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Gladys Romero

Odessa,Tx

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Sales Manager

Milan Laser Hair Removal
Odessa, TX
01.2025 - 02.2026
  • Supported daily operations and team performance.
  • Conducted consultations for prospective clients, educating them on treatments and recommending appropriate service packages.
  • Helped develop sales strategies to increase client acquisition and retention.
  • Trained new hires on product knowledge, consultations, and customer service.
  • Worked with management to improve processes and team efficiency.
  • Met and exceeded sales goals by building strong client relationships.

Barista

7 Brew Coffee
Odessa, TX
03.2024 - 12.2024
  • Stocked customer service stations with paper products or beverage preparation items.
  • Input orders into point of sale system and handled customer payments.
  • Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail

Server

Red Oak Kitchen
01.2022 - 01.2023
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Trained new employees to perform duties.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment

Education

High School Diploma -

New Tech Odessa
01-2020

Skills

  • Up-selling
  • Adaptive and creative
  • Exceptional customer service
  • Hospitality service expertise
  • Team collaboration
  • Attention to detail
  • Friendly and outgoing
  • Simultaneous interpretation
  • Presentations and meetings
  • Sales goals

Certification

  • QuickBooks

LANGUAGES

English
Spanish

Timeline

Assistant Sales Manager

Milan Laser Hair Removal
01.2025 - 02.2026

Barista

7 Brew Coffee
03.2024 - 12.2024

Server

Red Oak Kitchen
01.2022 - 01.2023

High School Diploma -

New Tech Odessa
Gladys Romero