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Gladys Turner
Dallas,TX
Summary
Led initiatives to foster growth and advancement within the organization. Championed a culture of continuous learning and development among team members. Cultivated a reputation as a reliable and valued contributor to organizational success.
Overview
14
14
years of professional experience
Work History
Security Officer
United Protective Service
2024.02 - Current
- Collaborated with law enforcement during investigations, providing essential information as needed.
- Enhanced security processes through implementation of updated technology and surveillance systems.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
Denali Universal Services
2022.10 - 2024.07
- Checked and verified photo identification prior to granting facility access.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Picker
Target Distribution
2021.03 - 2022.01
- Operated pallet jacks and forklifts to efficiently transport products within warehouse.
- Accurately picked and packed orders based on customer specifications and inventory requirements.
- Maintained organized workstations to streamline picking processes and reduce errors.
- Collaborated with team members to achieve daily productivity goals and ensure timely order fulfillment.
- Implemented safety protocols to minimize workplace hazards during product handling operations.
East Grand Preparatory
2019.03 - 2020.05
- Responsible for nutrition (breakfast and lunch) for grades 4, 5 and 6.
- (due to pandemic)
Elliot Security Solutions
2016.02 - 2019.03
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to incidents, maintaining clear communication with emergency services.
- Conducted regular patrols, identifying potential hazards and reporting findings to management.
- Implemented access control measures, ensuring only authorized individuals entered secured areas.
- Trained new security staff on protocols and emergency response procedures.
- Developed incident reports detailing observations and actions taken during security events.
Yale Enforcement Security
2015.02 - 2016.02
- Enforce security as assigned and as duty calls.
Crescent Place Assisted Living/Assisted Care
2012.01 - 2015.02
- Patient care in all aspects and other duties as assigned.
Education
High School - undefined
David W Carter High School
Dallas, TX05.2004
Skills
Outstanding phone and business etiquette
Capable of efficiently working independently and an outstanding team player
Highly motivated self-starter to perform above and beyond the requirements
Excellent trouble shooting and problem solving skills
Moderate quality computer and data entry skills
Capable of providing excellent interaction with customers internal and external
Excellent communication and customer service skills
Incident reporting
Report writing
Security guard license
General security
CCTV surveillance
Detail-oriented
CCTV monitoring
Surveillance
Emergency response
Access control
Relationship building and management
Conflict de-escalation
Visitor tracking
Threat assessment
Timeline
Security Officer
United Protective Service
2024.02 - Current
Security Officer
Denali Universal Services
2022.10 - 2024.07
Picker
Target Distribution
2021.03 - 2022.01
East Grand Preparatory
2019.03 - 2020.05
Elliot Security Solutions
2016.02 - 2019.03
Yale Enforcement Security
2015.02 - 2016.02
Crescent Place Assisted Living/Assisted Care
2012.01 - 2015.02
High School - undefined
David W Carter High School
Section name
Additional References/Information upon request