Gleannys Lopez
Miami,FL
Summary
Positive, upbeat, and outgoing with passion for delivering exceptional customer service. Possesses thorough understanding of restaurant operations and excels in managing staff and coordinating shifts. Dedicated to enhancing dining experience and driving team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress Supervisor/Cashier
3 Chefs Miami
10.2023 - Current
- Delivered a seamless dining experience by promptly and efficiently transporting food and beverages between kitchen and dining areas, ensuring accurate and timely service.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Responded to guest requests and inquiries with professionalism and courtesy, contributing to a memorable dining experience.
Front Desk Receptionist
El Moto Dealer
04.2023 - 08.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Waitress
Rinconcito Latino
01.2023 - 04.2023
- Carried dishes to the kitchen and maintained clean customer areas
- Cultivated warm relationships with regular customers in a daily basis
Education
High School Diploma -
U.E.I Juan Crisostomo Falcon
Barcelona Edo Anzoátegui07-2015
Skills
- Task prioritization
- Complaint handling
- Order accuracy
- Speed and efficiency
- Food Safety
- Customer satisfaction
- Teamwork
- Physical endurance
- Microsoft Excel
- Data entry software
Certification
Food Handler Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waitress Supervisor/Cashier
3 Chefs Miami
10.2023 - Current
Front Desk Receptionist
El Moto Dealer
04.2023 - 08.2023
Waitress
Rinconcito Latino
01.2023 - 04.2023
High School Diploma -
U.E.I Juan Crisostomo Falcon
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