Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hannah Brodrick

San Marcos

Summary

Resourceful Supervisor known for high productivity and efficient completion of tasks. Possess specialized skills in team leadership, customer service management, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and positive dining experiences. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

1
1
year of professional experience
2026
2026
years of post-secondary education

Work History

Waitress Supervisor

Bamboo Gardens
Wimberley
04.2025 - 06.2025
  • Supervised daily operations of restaurant staff and service team.
  • Trained new waitstaff on menu knowledge and customer service techniques.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Managed customer complaints and resolved issues with professionalism and care.
  • Assisted in inventory management for food and beverage supplies.
  • Monitored dining area for cleanliness and adherence to health standards.
  • Conducted team meetings to discuss service goals and improvements.
  • Resolved customer complaints in a timely manner with professionalism.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.

Custodian

Wimberley ISD
Wimberley
11.2024 - 03.2025
  • Maintained cleanliness in classrooms, hallways, and restrooms at local school district.
  • Operated cleaning equipment such as vacuums and floor scrubbers effectively.
  • Disposed of waste and recyclables according to district guidelines and procedures.
  • Assisted with setup for school events by preparing spaces and arranging furniture.
  • Reported maintenance issues to supervisor for prompt resolution and safety compliance.
  • Followed safety protocols to maintain a secure environment for students and staff.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.

Education

General Education Diploma
San Marcos, TX

Skills

  • Customer service
  • Complaint resolution
  • Event setup
  • Communication skills
  • Time management
  • Strong leadership
  • Order accuracy
  • Complaint handling
  • Task delegation
  • Sales promotion
  • Food and beverage service
  • Multitasking
  • Train employees
  • New products evaluation
  • Relationship building
  • Self motivation
  • Maintain records
  • Continuous improvement
  • Opening and closing procedures
  • Problem-solving aptitude
  • Effective communication
  • Adaptability
  • Multitasking Abilities
  • Time management abilities
  • Crisis management
  • Task prioritization

Languages

English
Native/ Bilingual
American Sign language
Professional

Timeline

Waitress Supervisor

Bamboo Gardens
04.2025 - 06.2025

Custodian

Wimberley ISD
11.2024 - 03.2025

General Education Diploma
Hannah Brodrick