Piano and Guitar
Gleb Umarov
Hospitality Professional
New York,NY
Summary
Zealous professional with experience in Calculations, Hospitality, and Linguistics. Believer of individual approach to customers and making their day a little better.
Overview
5
5
Languages
3
3
Certifications
11
11
years of post-secondary education
3
3
years of professional experience
Work History
Barista/Cashier Specialist
(1) Blue Bottle Co. / (2) Black Star Bakery & Cafe
New York, NY
11.2019 - Current
- Rapidly and precisely handled financial transactions of all types on 8 hours shift;
- Recommended products based on solid understanding of individual customer needs and preferences;
- Maintained quality of food and beverages required by company, as well as hygiene of bar and outside area;
- Increased sales of main and new arrival products by offering advice on purchases;
- Developed and demonstrated skillful and creative latte art to engage customers.
Head of Documentation Library
SCAT Airlines
Shymkent, South Kazakhstan
11.2015 - 03.2017
- Precise logging in of time records of every flight company made;
- Preparing payment information to Accounting Department;
- Sorting paperwork within compliance and sending it to Department of Records;
- Revising, translating, and editing of various Flight Manuals. Making sure all 22 planes have all safety documentation sorted out, up-to-date, and in good shape;
- Preparing documentation for acceptance of company in IATA (International Air Transport Association).
Education
High School Diploma -
D.I.Mendeleyev Public School №15
Shymkent, South Kazakhstan 09.2005 - 06.2016
Associate of Arts - Economics
Borough Of Manhattan Community College Of The City University Of New York
New York, NY 02.2021 - Current
Skills
Customer Service and Hospitality
Certification
Standard CPR/AED Certification, National Health and Safety Association
Interests
Non-fiction Book Reading
Rock climbing and Calisthenics
Finances and Stock Market
Timeline
Standard CPR/AED Certification, National Health and Safety Association
03-2021
Associate of Arts - Economics
Borough Of Manhattan Community College Of The City University Of New York
02.2021 - Current
Barista/Cashier Specialist
(1) Blue Bottle Co. / (2) Black Star Bakery & Cafe
11.2019 - Current
Qualifying Certificate in Food Protection, The New York City Department of Health and Mental Hygiene
11-2019
Certified Laboratory Chemist, South Kazakhstan State University
01-2017
Head of Documentation Library
SCAT Airlines
11.2015 - 03.2017
High School Diploma -
D.I.Mendeleyev Public School №15
09.2005 - 06.2016
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