Summary
Work History
Education
Skills
awards
Volunteer Work
Languages
Timeline
Generic

Gleidy Lopez

New York

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Able to translate and speak in Spanish.

Work History

Customer Service Representative

NOHBLE
07.2024 - 08.2024
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Education

High School Diploma -

Bronx Academy Of Health Careers
Bronx, NY
06.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Problem Resolution
  • Fluent in Spanish

awards

Honor Rolls since 9th grade

Volunteer Work

City of Hope Missionary Church

Assist with Little kids Bible study class 

Worship Team 

Audio and Photography Team

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

NOHBLE
07.2024 - 08.2024

High School Diploma -

Bronx Academy Of Health Careers
Gleidy Lopez