Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glen Merrill

BIDDEFORD,Maine

Summary

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Overview

13
13
years of professional experience

Work History

Manager of Operations

Dutch Elm Golf Course
Arundel, ME
04.2012 - Current
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Negotiated contracts with vendors for services necessary for daily operations.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.

Personal Vehicle Driver

UPS
Wells, ME
10.2017 - 01.2024
  • Assisted in loading and unloading of goods to be transported.
  • Followed specific routes and adhered to traffic laws while driving.
  • Performed daily pre-trip inspections of vehicles including checking fluid levels, tire pressure, brakes, lights.
  • Recorded delivery information such as items delivered, destinations, mileage.
  • Provided customer service by assisting customers with their inquiries or requests.
  • Communicated regularly with dispatchers regarding any changes in route or schedule.
  • Reported on accidents involving the vehicle or property damage to management.
  • Served as a representative of the company providing courteous customer service at all times.
  • Adhered to assigned schedules for pickups and deliveries ensuring that deadlines were met.
  • Coordinated with other drivers to ensure efficient use of resources.
  • Monitored loads to ensure they remain secure throughout transit.
  • Resolved customer complaints in a professional manner.
  • Provided assistance in loading and unloading cargo when needed.
  • Documented daily mileage, gas, and other data.
  • Delivered goods and services to customers on time and in excellent condition.

Education

Bachelor of Science - Sport Management

Southern New Hampshire University
Hooksett, NH
11-2019

Skills

  • Logistics Management
  • Cross-functional coordination
  • Performance monitoring
  • Marketing
  • Workflow Optimization
  • Inventory Management

Timeline

Personal Vehicle Driver

UPS
10.2017 - 01.2024

Manager of Operations

Dutch Elm Golf Course
04.2012 - Current

Bachelor of Science - Sport Management

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
Glen Merrill