Glen Vossler
Indianapolis,IN
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
General Manager
Jimmy John's
Indianapolis, IN
01.2024 - Current
- Managed daily Jimmy John's store operations and staffing schedules.
- Trained crew members on sandwich prep, service, and store procedures.
- Monitored food safety, sanitation, and cleanliness throughout the restaurant.
- Oversaw inventory ordering, stock rotation, and supply organization.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Reviewed cash handling, deposits, and register accuracy.
- Supported hiring, onboarding, and performance coaching for team members.
- Enforced Jimmy John's brand standards across food, service, and operations.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Apartment Maintenance Technician
Woodbrook Apartments
Hewitt, TX
10.2022 - 12.2024
- Responded to resident maintenance requests at Woodbrook Apartments.
- Inspected apartment units for plumbing, electrical, and appliance issues.
- Completed repairs on doors, fixtures, and common area equipment.
- Supported emergency maintenance calls and after-hours service needs.
- Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
- Assisted with the installation of locks and security systems in the apartments.
- Installed new appliances in apartments upon request from tenants or landlords.
- Replaced light bulbs and ceiling fans as requested by tenants or landlords.
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Ordered parts, supplies or equipment from catalogs or suppliers.
General Manager
Jimmy John's
Indianapolis, Indiana
02.2020 - 08.2022
- Managed daily Jimmy John's store operations and staffing schedules.
- Trained crew members on sandwich prep, service, and store procedures.
- Monitored food safety, sanitation, and cleanliness throughout the restaurant.
- Reviewed cash handling, deposits, and register accuracy.
- Supported hiring, onboarding, and performance coaching for team members.
- Enforced Jimmy John's brand standards across food, service, and operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
Peru High School
Peru, INCertificate - Welding
Upper Wabash Vocational School
Wabash, IN 09.1990 - 05.1991
Skills
- Store operations
- Inventory control
- Cash handling
- Food safety compliance
- Employee training
- Vendor ordering
- Customer service
- Problem solving
- Decision making
Timeline
General Manager
Jimmy John's
01.2024 - Current
Apartment Maintenance Technician
Woodbrook Apartments
10.2022 - 12.2024
General Manager
Jimmy John's
02.2020 - 08.2022
Certificate - Welding
Upper Wabash Vocational School
09.1990 - 05.1991
Peru High School