Glenda Coleman
Broaddus,TX
Summary
Detail-oriented Medical Receptionist skilled in EHR management, appointment scheduling, and insurance verification. Committed to HIPAA compliance and delivering exceptional customer service to enhance patient experiences.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Affiliates Of Family Medicine
Spring, Texas
10.2013 - 06.2026
- Managed patient check-ins and verified insurance information.
- Verified insurance coverage and collected co-payments, ensuring smooth patient appointment processes.
- Scheduled patient appointments using electronic health record systems.
- Managed incoming calls, addressing patient inquiries to enhance service experience.
- Processed patient forms and maintained accurate records.
- Protected patients by observing strict HIPAA guidelines.
- Processed and transmitted medical records and correspondence via mail, email, or fax to maintain efficient communication.
Education
Associate of Science - Health Information Technology
DeVry University
Houston, TX06-2013
Skills
- EHR management
- Patient record management
- HIPAA compliance
- HIPAA guidelines
- Insurance verification processes
- Insurance verification processess
- Appointment scheduling
- Appointment setting
- Data entry
- Customer service
Timeline
Medical Receptionist
Affiliates Of Family Medicine
10.2013 - 06.2026
Associate of Science - Health Information Technology
DeVry University