Glenda Lopez
Hialeah
Summary
Motivated psychology graduate with strong critical thinking and communication skills essential for human services. Experience in teaching and customer service demonstrates a commitment to relationship building and problem-solving. Eager to contribute to team goals while enhancing client satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Milanezza
Key Biscayne, FL
12.2025 - 04.2026
- Provided exceptional customer service, ensuring satisfaction in fast-paced dining environment.
- Assisted in food and beverage preparation, adhering to safety and hygiene standards.
- Efficiently managed table assignments, optimizing seating arrangements for maximum turnover.
- Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
Teacher
Tutor Me K-8
Miami Lakes
08.2024 - 03.2025
- Developed lesson plans aligned with curriculum standards to enhance student understanding and engagement.
- Implemented diverse instructional strategies to accommodate various learning styles and needs.
- Facilitated classroom activities that promoted critical thinking and collaboration among students.
- Monitored student progress through assessments, providing timely feedback and support for improvement.
Receptionist
Lamas Surgical Associates
Hialeah, FL
04.2023 - 07.2023
- Answered multi-line phone system, directing calls to appropriate departments.
- Scheduled patient appointments using electronic health record software.
- Managed patient intake forms, ensuring accuracy and completeness.
- Coordinated with medical staff to facilitate smooth patient flow.
Campaign Staff Member
Runners up
Hialeah, FL
09.2019 - 11.2019
- Assisted in organizing campaign events, ensuring logistical efficiency and participant engagement.
- Collaborated with team members to develop promotional materials that increased outreach effectiveness.
- Managed social media accounts, crafting content that enhanced audience interaction and brand visibility.
- Conducted research on voter demographics to inform targeted messaging strategies for campaigns.
Education
Bachelor of Science - psychology
Florida International University
Miami, FL04-2027
Associate of Arts - Psychology
Miami Dade College
Hialeah, FL04-2025
High School Diploma -
Mater Academy
Hialeah Gardens06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Relationship building
- Critical thinking
- Public speaking
- Conflict resolution
- Data entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Milanezza
12.2025 - 04.2026
Teacher
Tutor Me K-8
08.2024 - 03.2025
Receptionist
Lamas Surgical Associates
04.2023 - 07.2023
Campaign Staff Member
Runners up
09.2019 - 11.2019
Bachelor of Science - psychology
Florida International University
Associate of Arts - Psychology
Miami Dade College
High School Diploma -
Mater Academy