GLENDA L. PERRY
Ventura,CA.
Summary
Successful Budget Officer with 10 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Energetic, love to please, care about customer's needs.
Overview
30
30
years of professional experience
Work History
CUSTOMER SALES REPRESENTATIVE
ESSANTE ORGANICS - Work At Home
Ventura, CA
03.2022 - Current
- Assisted call-in customers with questions and orders.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Maintained customer accounts and relationships.
- Described product highlights and benefits to help guide purchasing decisions.
- Emphasized product specifications to meet customer needs.
- Contacted potential customers to capitalize on sales opportunities.
- Sold Essante Organic products to customers through phone and email.
CUSTOMER SERVICE, ACCOUNTING TECHNICIAN, BUDGET oF
U.S. Forest Service - Los Padres National Forest
GOLETA, CA
10.1985 - 06.2012
- Screened company accounts receivable, accounts payable, payroll processing and general ledger transactions.
- Checked key performance indicator reports for accuracy and completeness.
- Created and updated expenditure reports in EXCEL.
- Compiled statistical data after each month-end closing.
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Recommended financial solutions to corporate management based on detailed financial analysis.
- Identified and monitored budget expenses for accuracy and signs of fraud.
- Audited, balanced and reconciled collections (money received) for more than 20 personnel.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Generated annual budget forecasting information for executive and corporate reports.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Input financial data and produced reports using EXCEL.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Began with the U.S. Forest Service in 1985 as an Accounting Technician and "climbed the ladder" and transferred to different Forests. My highest level was a GS-12 Budget Officer.
CASHIER/GRILL COOK
PARADISE STORE
Santa Barbara, CA
05.2002 - 07.2004
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items.
- Restocked and organized merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $1,000 or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- I worked this position part time while working my full time position with the Forest Service.
DISHWASHER/CLEANING
UCSB
Santa Barbara, CA
01.2002 - 09.2002
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Increased machine efficiency by scraping and pre-washing dishes.
- I worked this job part time while working for the Forest Service and the Paradise Store. Part time jobs were to pay taxes.
Education
No Degree - Business Administration And Management
MERRITT DAVIS SCHOOL oF BUSINESS
Salem, ORBachelor of Science - Accounting And Business Management
MADISON UNIVERSITY
Madison, AR08.2004
Skills
- Product knowledge
- Till counting
- Cash Handling
- Product promotions
- Point of sale operation
- Teambuilding
Websites
Accomplishments
- Achieved award by completing Sexual Harassment Training for the Umatilla National Forest in Pendleton, OR with accuracy and efficiency. I trained over 400 employees.
- Supervised team of 12 staff members.
Sewing/quilting, crafts, gardening
I enjoy relaxing and the joy of accomplishments in my sewing and Gardening hobbies. I get to learn more about my crafts and my love of gardening.
Timeline
CUSTOMER SALES REPRESENTATIVE
ESSANTE ORGANICS - Work At Home
03.2022 - Current
CASHIER/GRILL COOK
PARADISE STORE
05.2002 - 07.2004
DISHWASHER/CLEANING
UCSB
01.2002 - 09.2002
CUSTOMER SERVICE, ACCOUNTING TECHNICIAN, BUDGET oF
U.S. Forest Service - Los Padres National Forest
10.1985 - 06.2012
No Degree - Business Administration And Management
MERRITT DAVIS SCHOOL oF BUSINESS
Bachelor of Science - Accounting And Business Management
MADISON UNIVERSITY